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December 2015

Content Analytics: Automating processes and extracting knowledge

Sponsored by ComputerWeekly.com

Content analytics is fast becoming a pivotal business tool, with six in 10 enterprises saying it will be essential within five years’ time, however skills shortages could slow its growth, this report from AIIM reveals.

Table Of Contents

  • Content analytics is becoming more popular, but while business insight projects are still in early phases, a number of other applications based on content analysis technologies are showing strong benefits
  • Staying on top of high volume, multi-channel content is increasingly difficult if relying on manual processes – content analytics offers a way to address this
  • Improving products or services is the top-rated benefit of deriving business insight from content analytics, along with knowledge research and improved compliance