I blogged back in June about Infosys' latest platform. The iEngage digital platform as it is known helps corporates make better use of social media.
It is an example of a service provider industrialising a technology that customers are still unsure about.
Here is an article I wrote about iEngage when I interviewed Infosys' head of SaaS, Pradeep Prabhu.
But here is a video about the platform so judge for yourself. Good to see Infosys using social media to to describe the platform