Shame on you Big Blue as IBM worker crashes bank systems

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It is a bit of a worry when one of the workers at your outsourced service provider manages to close your business down for seven hours. It is even more worrying if you are a bank, which needs 24:7 365 days a year.

Well that's what happened to to Asian bank DBS when an IBM worker used an outdated procedure when carrying out routine work on a storage system.

Shame on you Big Blue

The CEO of the bank explained everything.

I wouldn't like to be the worker that made that mistake. It is also food for thought for anyone outsourcing critical systems.

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About this Entry

This page contains a single entry by Karl Flinders published on July 15, 2010 2:28 PM.

Open source should target government desktops as Microsoft shunned was the previous entry in this blog.

Government must pay up front to standardise or risks IT anarchy is the next entry in this blog.

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