April 2010 Archives

Steria CEO wants shared services to be introduced after general election

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John Torrie, CEO of Steria UK, wants the use of shared services to be accelerated in the government after the election.

john torrie final.JPG
 
He says:

"The next government should look to mandate successful service delivery models across different public sector departments. Today, there is a strong argument to mandate the shared services model of handling 'non core' public sector activities. Shared services allow back-office functions (such as payroll, accounting, etc.)  to be outsourced and delivered as reliable services based on a common platform and best practices.  This model not only delivers a change in culture, but it facilitates improved operational performance, efficiency and cost savings, as well as allowing staff to focus on frontline duties."

If you want my view the current government's IT plans to utilise the cloud would support shared services.

As I wrote in an earlier blog cloud computing could hasten shared services and help with the massive efficiency savings.

 
 


UK loses its position as Europe's leading outsourcer

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According to TPI's latest index of the European outsourcing market the UK is no longer the biggest spending.

In fact it has not only been usurped by Germany, France and Sweden.

France was boosted by a big deal signed by SNCF and a single deal in Sweden doubled its over all spend.

TPI would not say who the Swedish customer was but it could be engineering firm ABB, which singed a deal with IBM.

Top IT executives are as bad as big bankers

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Peter Skyte, national officer of union Unite, has written a great opinion piece about the unfairness that exists in the IT sector in terms of pay, benefits and job security.

The big US service providers seem to be the worst offenders.

There have been a lot of industrial dispurtes of late and Peter's article makes this less than surprising.

Here it is:

A tale of twin universes - how the Milky Way provides more milk for some than others

By Peter Skyte

"On the face of it, shareholder value is the dumbest idea in the world. Shareholder value is a result, not a strategy." (Jack Welch, ex-CEO of GE)

Shareholder value is still prayed in aid for all too many corporate decisions, despite the recantation of Jack Welch, albeit some time after he retired from GE.

In fact, the mantra of shareholder value is increasingly nothing more than a euphemism for individual and corporate greed. To make sacrificial offerings to the stock exchange altars in London, New York or Tokyo; companies slash costs, fire employees, extract longer working hours through design or default, and surrender the soul of once honourable corporate cultures through exacting and draconian 'efficiency' drives which recognise the cost of everything and the value of nothing, in the process alienating customers and employees.

Whilst the rhetoric is that employees are the greatest asset, the reality is that in many companies employees are regarded as a cost to be squeezed through cuts in workforce numbers and - if they can get away with it - in cuts to pay and conditions in absolute or relative terms.
 
Whilst obloquy is heaped on bankers, the IT sector is also a prime example of the twin and parallel universes inhabited by the many on the one hand making up most of the workforce and the few on the other comprising senior business leaders and executives.

A century ago the US banker JP Morgan said no company should have a differential greater than 20:1 for the average boss-to-worker pay ratio. According to CBI leader Richard Lambert in March 2010, in the past decade, the gap between boardroom bosses and workers in the UK has seen chief executives' pay rise from 47 times the average wage in 2000 to 81 times today in the UK, with an even greater gap in the US.
 
In 2009, HP CEO Mark Hurd's total package was calculated at $30,332,527. This is equal to 946 times the average pay in HP or 75 times the pay of Barack Obama as US President. By the way, this is the same HP that was pressing for 5% pay cuts from its workforce last year.
IBM CEO Sam Palmisano's package in 2009 was calculated at $24,313,795. This is equal to 758 times the average pay in IBM or 60 US Presidents.

Such disparities produce a number of effects. The interests of senior executives are divorced from the rest of their workforces - job cuts, pay freezes and uncertainty and insecurity for the many produce sky high obscene pay and bonuses for the few.

The focus becomes that of ever shorter, short term financial engineering to boost reporting cycles rather than longer term hardware and software engineering and the creation of stable and sustainable high trust organisations.

Harvard Business School has reported that most schemes designed to align managerial and shareholder interests failed to do so. Instead, executive compensation practices just operated as devices to enrich senior business leaders, who usually received most of the stock options.

According to a study by the Work Foundation, 'growing pay inequality corrodes the basic concept of fair reward that underpins a thriving society -- and may also damage the performance and long-term success of organisations as staff become cynical and disillusioned.'

Chief Executives in some IT companies are now habitually accompanied by private security officers in visits to their own workplaces. What do they have to fear and what signal does that send?

At a time when many companies in the IT sector are seeking to secure further cuts in pay and conditions, or further pay freezes, it is right to focus on the gulf between the many and the few. Whilst the UK is now coming out of a recession which has hit many companies and people severely, most of the larger IT companies are not failing or ailing organisations.

Senior business leaders have rewarded themselves handsomely often at the cost of their workforces. Now it is high time that they properly reward their skilled and often over loyal workforces without whom these companies would not be where they are today.

Are IT suppliers ready to do investment banking development?

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Following the blog I wrote about investment banks losing their appetite for in-house development I have written a story with a bit more detail.

But what I want to know is whether there are enough suppliers with the right solutions for these demanding customers.

Another thing that could be interesting is whether ex investment bank IT staff find themselves working for suppliers?

With big global banks Commonwealth Bank of Australia, Bank of America, and Deutsche Bank all considering grouping together to develop systems a trend could be set and the demand from suppliers could be short lived.

HP, Oracle, Microsoft and IBM too slow in cloud for big banks

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There is a great article by Bob Evans at Information Week this morning.

According to the article three big banks are frustrated with the pace of cloud development from big suppliers HP, IBM, Oracle and Microsoft and are taking it onto their own hands.

Click here for the full story.

Commonwealth Bank of Australia, Bank of America, and Deutsche Bank are planning to launch the syndicate on May 17. This will reduce their costs when it comes to IT and enable them to build a shared cloud infrastructure.




Infosys predicts return to double digit growth

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I met up with BG Srinivas, UK head at Indian IT supplier Infosys, today. We talked about the company's outlook for the next year, amongst other things.

When he joined the company in 1999 it had an annual turnover of $120m and about 3400 employees.

Today it has over 106,000 employees and an annual turnover of $4.7bn.

Srinivas told me today that he remembers will the celebrations when Infosys recorded its first $1bn revenue. That was in its 23rd year of existence about seven years ago. It then only took it 23 months to add another $1bn.

The company has grown rapidly, like its Indian peers, since the year 2000. Much of this was the result of a need for lower cost software development as the Millennium bug approached.

And although the next decade will be tougher Infosys is already confident that growth is back. In its last financial year, Infosys recorded 3% growth. Actually not bad when you consider what a year it was.

But its next financial year, 2010/2011, is expected to see 16% to 18% growth. This assumption is based on the volume of annuity business, the amount of projects in the pipeline and discussions with customers about their spending plans.

Srinivas also said the majority of growth is expected to come in Europe and the US.

To put these figures into some sort of context Srinivas broke up the 16% to 18% figure. Of this he said 40% will come from application and development, 25% to 27% will come from consultancy and software package implementations with the rest provided by infrastructure maintenance and development services, systems integration as well as testing and validation.

So as I have blogged recently the Indian suppliers have not only weathered the storm that was the credit crunch but are emerging strong. This makes sense as most of these companies embarked on their monumental growth in 1999 amid the Y2K storm. A storm in a tea cup compared to the credit crunch.



IBM rubbishes plans to slash 299,000 permanent roles

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Following my last blog about the massive news that IBM was considering cutting its permanent workforce from 399,000 today to 100,000 in 2017, IBM has come out fighting.

A senior HR executive at IBM, Tim Ringo, head of IBM human capital management, told Personnel Today that the plan would see workers re-hired as sub contractors and crown sourcin also used.

But IBM has strongly denied these claims.

A  statement from  the IT giant said: "The comments are without merit.  This was pure speculation about future job movements without any basis in fact.  In fact, the comments run counter to IBM's history of growing its global workforce over each the last eight years."

The words smoke, fire, without no spring to mind.

When I first heard what the IBM executive had said I was amazed. I have been speaking to several suppliers recently and they tell me of the importance of workers. HCL even has a strategy known as Employees first, customers second.
 

IBM could reduce its workforce by 299,000 in seven years

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IBM has told Personnel Today that it could reduce its workforce from 399,000 today to 100,000 in 2017.

2017 is the planned completion date of the completion of its its HR transformation programme.

Tim Ringo, head of IBM Human Capital Management, told Personnel Today IBM would re-hire the workers as contractors for specific projects and when necessary use crowdsourcing.

He said it was only being considered at present.

"There would be no buildings costs, no pensions  and no healthcare costs, making huge savings," he said.

Sounds like what in India is known as "The Bench."

Indian IT giants prosper as "business environment returns to normal"

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Wipro has posted its results and while doing so said the "business environment is returning to normal"

Good news then?

The positive finaNcials follow similarly upbeat announcements from Wipro's fellow Indian IT giants TCS, Infosys and HCL.

Wipro even added its highest number of new recruits in a quarter for two years, a total of 5325.

I wrote an article in in June last year all about how the Indian suppliers were navigating the recession. It is not easy coming to terms with single digit growth for companies used to double digits in their short ten year lifetimes as major global players.

They appear quite robust and flexible enough to react to economic changes.

While western IT outsourcing service providers such as IBM and HP are slashing jobs to meet tough cost-cutting initiatives they are investing in employees. It is only a matter of time before Indian suppliers which grew because they offered customers low-cost services will overtake western competitors through competitive advantages such as flexibility, ambition and employee commitment.

Manish Dugar, CFO at Wipro Technologies, told me  that the IT business is seeing positive signs across the infrastructure management, BPO and application implementation and testing service lines.

"The sectors that are increasing demand are also broad with retail, healthcare, financial services and government all looking good."




Tier two IT service providers Morse and 2e2 look set join forces

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Computer Weekly's sister publication Microscope has revealed that integrator 2e2 is set to buy Morse.

The story in full is here. This is a good site if you want to find out more about some of the IT companies vying to increase their corporate footprints.

This could be an interesting one for the mid market and SME IT buyers. And the join up could expand its corporate customer base. A refreshing alternative could be on the horizon.

2e2 has recently won deals with:

London Borough of Waltham Forest

Camden and Islington NHS Foundation Trust



More clouds gather over CIOs as Steria and Fujitsu launch services

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The race to be the first choice for cloud computing services is hotting up.

Steria and Fujitsu are the latest suppliers to announce their plans to offer customer services via the cloud.

Steria is providing clouds on demand for customers or as Steria puts it "On Command". Basically they can get more computing power via the cloud whenever they need it and pay for what they use. Here is a story I wrote about it.

Meanwhile Fujitsu has announced its global cloud platform. This is globalising services it already offers such as infrastructure and applications in the cloud. Previously these services were offered separately in different regions.

It also has interesting plans to help businesses find what they want in the cloud. Basically these will be services that search for the right services based on a business requirement.

Here is my story about this.

This blog is becoming a bit of a catalogue for cloud services. For some of the things other suppliers are doping see these articles:

Capgemini

Infosys

Wipro

Is putting customers second a good business plan?

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By putting employees first and customers second HCL says it has improved customer satisfaction.

This is as a result of an initiative known as Employee First. HCL president Rajeev Sawhney said this, along with a broadening of capability, have helped the company through the recession.

HCL says that the employee is put first and given more autonomy to make decisions. The customer benefits because the employee puts the customer first.

This is HCL's take on Employee First. "The service industry, from fast food to business consulting, has long lived by the mantra that serving the customer is the only thing that matters. As a result, customer need is placed above all others - often at the sacrifice of employees, managers and administrators. HCL Technologies, one of India's fastest growing IT services companies, has embraced a new strategy - Employee First - that places the needs of employees before the needs of customers. This seemingly counterintuitive strategy has provoked a sea-change at the company, and, believe it or not, greater customer loyalty, better engagements and higher revenues.

Sawhney said of IT outsourcing. "The business we are in is dependent on people. We do not have factories and machines, we have people who deliver services."


HP close to agreement with DWP IT workers

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The ongoing industrial relations troubles at HP could be close to an end with workers in the Public and Commercial Services (PCS) union made an offer that looks set to be accepted.

PCS.jpg

Terry Harris/Rex Features

HP workers at the Department of Work and Pensions, the MoD and General Motors had voted to go on strike for four more days in two 48 hour stoppages. The dispute involves pay and pensions.

A source said the workers are "going to be quite happy" with the offer.

If a compromise is reached HP in this case will join Siemens and Fujitsu in avoiding strike action.

Siemens workers at the BBC recently accepted a pay offer and Unite members at Fujitsu have voted in favour of accepting an offer made by the employer through ACAS.

Also workers at HP and Unite members at HP CDS recently averted planned strike action over job transfers.
 




Video of the coal miner that made it to the top

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Back in March I did a blog about Bob Scott of Capgemini. I interviewed him about how the life changing experience of being transferred to a supplier (Capgemini in this case) from an employer (British Coal).

He was moved in a TUPE transfer and has not looked back. Well Capgemini liked the story so much they made a video about it.

See the video here:


Finance firms rebuilding using IT from service providers

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I met Mike Powell, global head of enterprise information, at Thomson Reuters this morning.

We were discussing a big project the company is running to speed up its data services to its investment industry clients.

Thomson Reuters.JPG

During the conversation I asked him about outsourcing. Although Thomson Reuters has built the software for the project we discussed in-house he said there was a trend for financial services firms to buy what they can.

He also said that companies in the finance sector do now appear to be building their businesses up again following the credit crunch and economic downturn.

"The appetite to build is less than before. people do want to differentiate themselves but do not want to spend on core capabilities that are available through suppliers."




Is Brazil a hidden IT gem?

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I had a meeting with a representative of Brasscom, the association of IT companies in Brazil today.

He was talking to me about a new initiative known as BrasilIT+.

Steve Brookman told me how BrasilIT+ is currently evangelising the IT capability within Brazil to UK companies.

And by the sound of it there is a lot to offer. I will be writing a longer article next week but here are some of the interesting points.

He says unlike many offshore IT destinations Brazil is well established in terms of IT capability and not emerging. Brazil has massive oil and gas, financial services and retail industries with established IT services for all of them.

The SAP, Oracle and ERP skills in Brazil are, according to Brookman, widespread. But Brazil has kept it secret for some reason.

However it might be short of language skills.

But the Brazilian government is investing money in language teaching as well as IT training.

According to Brookman there are 6 million IT students in Brazil. There are over 2000 universities currently running IT related countries.

He says there is currently a focus on IT and languages and this will increase.

There are lots of Brazilian IT companies but they have never really been promoted outside Brazil. But a Brazilian owned development bank is pumping billions of dollars into promoting them internationally.

 


Computer Weekly World Cup 2010 competition is here

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The Computer Weekly competition, to win world Cup 2010 tickets has arrived.

There are a total of seven tickets available, including two to the final. All donated by Mahindra Satyam, which is a World Cup 2010 sponsor and supplied the core event management software.

Unfortunately flights and accommodation are not included.

Anyway if you want to win tickets click here.

More details about Capgemini's G-cloud pilot

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Following a blog I did about Capgemini's pilot of cloud computing for the government here is a more detailed article.

Just to remind you this is what the government wants from the cloud.

Capgemini's G-cloud pilot:

The government's plan to put its IT infrastructure in the cloud is heavily reliant on the supplier community providing working examples and pilots.

IT services firm Capgemini, which is running a pilot of a full potential G-cloud, has outlined to Computer Weekly how it might look from within.

Government CIO John Suffolk has identified cloud computing as the vehicle for making "loosely devolved" departments more efficient by sharing resources.

The first part of the G-cloud strategy is to rationalise datacentres using virtualisation technology. For example, Suffolk says central government has 130 datacentres and 9,000 server rooms. Add the police to that and you have another 80-plus datacentres. Virtualisation could lead to an 80% reduction in the datacentre space required.

Then there are shared services, which allow code to be re-used in applications across public sector departments and cloud-based services that government departments and citizens can access.

But to realise this technology vision the government needs to rely on suppliers to contribute to the development. Some of the cloud projects being run by Wipro, Infosys and Capgemini showcase advanced technologies that the government could draw-on.
Pilot projects

Capgemini and HP are among a group of suppliers running pilots for the government.

Capgemini CTO Karl Deacon says the suppliers are educating the government about the capabilities of cloud computing.

Capgemini is building two separate cloud computing projects for the government to evaluate.

One uses technology from the Cisco, EMC and VMware joint venture Acadia Solutions to provide the IT infrastructure in the cloud, as the first layer of the cloud stack. Then it has put Cordys in the cloud to provide a development platform as a service. The final layer will be applications available on demand.

The other pilot is built on a Microsoft infrastructure in the cloud. It will have what Deacon describes as an "Azure-like" development platform in the second layer with software as a service, such as Microsoft Business Productivity Online Service (BPOS), making up the other layer of the stack.
Potential savings

Having the infrastructure in the cloud will help the government rationalise its sprawling IT assets. The potential savings through a reduction in required datacentres alone are massive.

Providing software applications in the cloud offers further savings. Government departments will be able to re-use approved applications, eliminating the need for further procurement rounds. This could bring significant savings, says Deacon.

"To procure an ERP system for a large government department there is a big procurement process. This happens across every department," he says.

Departments can also pay for software on a pay-per-use basis, bringing further savings. But perhaps the biggest savings over time could come from putting application development in the cloud. By storing every line of code in a cloud, departments can re-use them whenever they build services.

Fragments of code might, for example, include a credit check or a citizen identification system. "You could build an entire HR system without writing a single line of code," says Deacon. "And to set up a development project can take literally 15 minutes."

Paul Watson, professor of computer science at Newcastle University, says cloud-based middleware for application development - such as Cordys and Azure in the Capgemini pilots - is critical to the success of the government's G-cloud initiative.

In the past if it could take months to set up an IT project, but with cloud computing it can take minutes. "Someone might have an idea when coming into work. They then had to write a proposal to get the money for the machines and wait months before they get it. Then they have to find the machine rooms in which to put the resources," he says.

But Watson warns, "Clouds have lots of potential to transform IT for government, but building scalable distributed systems is really difficult and clouds do not make this easier."

The real benefit will come by enabling the government to re-engineer government processes across departments, says Deacon.

"The government would have the extra money and time required to transfer to shared services. In the past it was very expensive to do," he says.

Video interview: Government CIO John Suffolk talks about G-cloud

Bank research says not enough UK IT skills

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NatWest International Personal banking has carried out research of human resources proffesionals.

Apparently  UK IT has the biggest skills gap of all sectors. A massive 51% agree that foreign IT workers are in then UK because the UK does not have the skills base of its own.

This is interesting because it comes from part of the RBS group.

Is RBS planning on offshoring more IT?

BBC IT staff agree pay rise

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Siemens staff at the BBC have voted in favour of an offer made by their employer.

The threat of strike has been in the air for weeks.

88.9% of Bectu union members at the BBC who work for Siemens voted to accept the pay offer.

A £300 consolidated pay rise backdated to January was agreed. The deal will also see futher negotiations.

This will avert potential strike action which could have seen TV coverage the general election build up disrupted.

Suresh Chawla, national officer at Bectu, said: "We are very pleased to have averted the need to take industrial action. Whilst the offer falls short of our initial claim we believe it's the best settlement that can be reached through negotiation alone and we look forward to the increase being included in our members next pay packets'.


Most obvious sign in the world

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This makes me laugh every time I go to work. Because I got myself a smart phone I thought I would share it.

I suppose i it is about outsourcing because people are outsourcing their bike security.

Reassuring and surprising in equal measure.

bike shed picture.JPG


Outsourcing is well and truly back on corporate agenda

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Well we never believed it would go away and it certainly hasn't. Yes demand for outsourcing will accelerate this year and customers will want more.

According to the National Outsourcing (NOA) confidence in outsourcing is back after the recession.

And to complete the circle it is the finance sector that is the most confident.

But the customers will want more from their outsourcing partners in terms of cost savings says the NAO.

This news follows stories and blogs about a deal between T-Ststems and TUI Travel and one between Microsoft and Infosys.

The TUI deal shows houw businesses can outsource to help their businessess strategically. Meanwhile the Microsoft deal shows that outsourcing to improve efficiency is still hot and the use of a pay for results model proves that suppliers will not have it easy.

Is the Infosys Microsoft deal a big Brownie point?

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Infosys latest deal will see it provide internal IT services to Microsoft globally.

It is a bit of a rubber stamp when a huge IT suppluier like Microsoft outsources to other suppliers.

I am very interested in the model being used to work out how much Microsoft pays. They are linking pay with results. Following the recession I think more big organisations will expect suppliers to charge in this way.

In the past I don't think many suppliers had the confidence to do this. But it is different today.

T-Systems deal shows potential of networks

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T-Systems' deal with TUI Travel is an interesting one. It shows the potential of networks of the future.

Using Microsoft Office Communicator, TUI is transforming the way it can stay in touch with customers and keep all its staff connected to the same information, regardless of where they are.

Things like this will never be done internally. The multi faceted skills base of suppliers and their track records make them an obvious sourcing choice. T-Systems gives TUI the Microsoft skills and the network expertise. TUI also has the security in the knowledge that T-Systems is owned by Deutsche Telekom, a massive company.

But after talking to T-Systems' UK head Sam Kingston I was left with the impression that the company could offer much more.

He talked about creating networks with Google like intelligence. For instance when you contact a company the network immedsiatelly knoews who you are. No more long lists of questions.

Not only that but imagine how well the company could provide appropriate services. It knows who you are, what you like and what you might like to know. Amazon and Google are great examples. Imagine how well that could work in tourism.

So suppliers are not just about track records, specific technology skills and vendor retionships. Add to that ideas.
 

Government wants to reduce over 100 datacentes to 12

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I was in a meeting on Friday with a supplier who told me a tender has been put out by the government looking for a supplier that can consolidate over 100 datacenters to 12.

That's a big job. It is obviously part of the G-cloud project.

Who do you think can do this project?

IBM?
HP-EDS?
CSC?
A consortium?

Could cloud computing be the answer to cutting billions of government spending?

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Just got off the phone with Capgemini CTO Karl Deacon.

We had a long chat about the pilot projects that Capgemini is running for the government in relation to the G-cloud programme. I will be writing an analysis of this next week but thought I would get some of it out of my system.

The interview left me thinking that the next government, whoever it may be, could make big mistakes by targeting IT projects to meet cost cutting targets. If the wrong projects are canned the costs in the long term and loss could be huge.

Capgemini is one of several suppliers that are creating pilots for the government. These pilots are being done to educate the government. Although I am sure that the suppliers quite rightly hope to win business, Deacon says Capgemini is actually already doing this, so the government pilot is a learning curve.

Capgemini is building two full cloud infrastructures with one using Microsoft and the other the Cisco, EMC and VMware partnership. It is then building development platforms on top of these infrastructures. The final layer in the cloud will be software as a service.

I recently did an interview with Wipro's CTO I Vijay Kumar about what the supplier was cooking in the cloud.

He told me all about how by applying cloud computing to its core business of software development it had reduced the time taken to set up a project from weeks to minutes.

Deacon at Capgemini described to me some of the savings that the government could potentially make by using the cloud for its IT infrastructure, its software development and its application delivery.

And the snowball effect of time and money savings will provide free up the resources required to transform how the government goes about its business.

In relation to the infrastructure layer the costs related to ICT in government can probably be cut by 20% by moving to the cloud. This will cut costs associated with hardware, power and time for example.

But this is just the tip of the iceberg, although it is at the bottom.

When you get to the next layer, which is the development platform, things get interesting. You can have all applications or fragments of applications in a library. The IT department then pieces fragments together in the cloud to create a service for a specific department. Fragments of code might for example include a credit check or a citizen identification system.

So new code would not have to be written ten times over for new applications. Add to that the fact that all departments can share and you have massive savings. Then, like Wipro, the development process is streamlined with computing power available through the cloud on demand.

Then you have the third layer where the applications sit. All departments will have access to the final applications through the cloud. No need for lengthy procurement cycles.

But possibly the most interesting point that Deacon made is the fact that by saving money and freeing up resources the real benefit is to re-engineer government processes across departments. This flexibility could mean even bigger savings in the future.

"This will give the government the money and the time to develop shared services, which in the past have been to expensive."

Deacom says Capgemini is already using these cloud services in some government departments but expects a broader take up next year. He predicts full scale cloud computing in government in 2014, so just when the government will change again?

Are these still the most dangerous places to offshore IT?

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I wrote a story a year ago about a report published by the Brown-Wilson Group which detailed  locations are the most risky places to offshore your IT.

The 2009: The Year of Outsourcing Dangerously took into account various considerations.

I was wondering if anything had changed or if anybody had any experience both good and bad at these destinations.

Take a look at last year's 10 most dangerous place to offshore work.

bogota.jpg

Details of BBC IT strike deal

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Sorry I was a bit slow with the full details of the revised pay offer made to Siemens staff at the BBC by Siemens. But here it is.

Bectu said: "The revised offer for 2010 is a one-year deal, comprising a flat rate consolidated increase of £300 (pro rata for part-time workers) for staff working on terms and conditions inherited from the BBC.


The company had previously insisted on a pay freeze."


The agreement which can be seen in full here has averted a strike. Members of the Bectu union at Siemens, who were transferred to the supplier as part of an outsourcing deal

Wipro pulls out of dirty nappy business

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I got a shock today when I read that Wipro had pulled the plug on its babycare business. I didn't even know it had one.

An outsourcer with a babycare business. Isn't that babysitting?

Turns out that it is Wipro Technologies' parent company Wipro Ltd which had the babycare business and a vegetable oil business.

Nothing to do with IT.

If I had known earlier I would have tried to get Wipro to donate some branded nappies to Inside Outsourcing. I could do with some for my two kids.


Ousted IT blogger experience shared by many

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Since this blog ran a series of entries written by an IT professional who lost his job as part of an offshoring deal I have had many messages from people in the same situation.

As the Ousted IT blogger is back at work and unable to blog for Inside Outsourcing I thought it apt to round the whole series of eleven posts into one post. It is fitting that I post on a Tuesday when the Ousted IT blogger's posts would normally appear.

Hopefully this will help IT professionals that find themselves in a similar position.

Part 1: Ousted IT Blogger speaks out

The first post made by the Ousted IT Blogger was on January 19. He had already been out of work for some time.

In this blog he described how he lost his job as part of an offshoring agreement with an Indian supplier.

He talked about the injustice of service providers taking advantage of a loophole in the UK immigration system which works against thousands of UK IT professionals every year.

Part 2: Ousted IT Blogger hits jobcentre

Part two saw the Ousted IT Blogger relay the depressing experience that is going to the jobcentre.

Part 3: Ousted IT Blogger on recruitment agencies 

Recruitment agencies get the Ousted IT Blogger treatment in the third part of the series.

Part 4: Ousted IT Blogger on Nasscom and ICTs

In this part Ousted IT Blogger vents more displeasure at the lack of policing if the Intra Company Transfer visa system.

Part 5: Ousted IT Blogger forced to scrape job barrel

The fifth part of the series saw the Ousted IT Blogger describes the experience of having to start applying for jobs that you are not really suited for.

Part 6: Ousted IT blogger's redundancy makes him fit and softens his feet

In this part the Ousted IT blogger talks about how redundancy has made him fitter.

Part 7: Industrial relations trouble makes ousted IT blogger smile

The industrial relations troubles of companies that have transferred workers to suppliers are the subject of the seventh blog post from the ousted blogger.

Part 8: Ousted IT blogger doesn't need to scrape the jobs barrel anymore

A landmark was reached in this post. The Ousted IT Blogger had been unemployed for six months at this point. The DWP stopped paying him Jobseekers Allowance so he has £64.30 less every week.

Part 9: Ousted IT blogger has refreshing change but competition for jobs is fierce

In this post the Ousted IT Blogger describes a good experience with a recruitment agency. But he reveals the fierce competition in the IT jobs market.

Part 10: Ousted IT blogger has highs and lows but occupies himself

Part ten of the series explains how job seekers should expect highs and lows.

Part 11: Our ousted IT blogger has landed a job

The Ousted IT blogger is no longer out of work and made this his final post. We wish him well.
Please send in your thoughts and experiences because, as the ousted IT blogger's posts have, it might help people keep on track during hard times.

BBC industrial action averted

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The union representing IT workers at the BBC, Bectu, said that industrial action has been averted.

The Siemen's workers who are part of a long running outsourcing agreement voted to strike last month over pay, redundancies and further outsourcing of jobs.

Bectu said the strike has been averted because Siemens have got back around the negotiating table.

Computer Weekly is giving away World Cup tickets

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Look out for World Cup tickets being given away and auctioned for charity on this website soon.

Mahindra Satyam has agreed to give Computer Weekly a total of nine World Cup 2010 tickets to give away in a competition and auction off for charity.

We are putting together the competition as we speak but there will be seven up for grabs in a competition and two auctioned off for charity.

The tickets do not include travel and accommodation just the match tickets.

Mahindra Satyam developed and is implementing the event's management software that will ensure the event runs smoothly from a logistical point of view.

We hope to have the details this week but these are the tickets we have been given.

2 tickets to the final will be auctioned off for charity

The rest will be available in a competition. These will be:

2 tickets for the final
1 ticket for each semi final
1 ticket for each group game

The final details, which could change slightly will be out soon.



See Inside Outsourcing blog on the iPad

Karl Flinders | No Comments
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I saw that there is a little tool on the web that allows people to see what their websites look like on the iPad.

Here is the link so you can try it yourself

Here is what Inside Outsourcing looks like on Apple's latest device.

insideoutsourcing on ipad.JPG

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About this Archive

This page is an archive of entries from April 2010 listed from newest to oldest.

March 2010 is the previous archive.

May 2010 is the next archive.

Find recent content on the main index or look in the archives to find all content.

 

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