It does annoy me that IT departments insist on locking down desktops. The idea of preventing people from installing rogue software was a great way to reduce the cost of desktop support. But in this age of downloadable applets, IT must develop a better way to protect end users.
Unless IT changes its attitude and evolves to support what end users want to do - and that means allowing, rather than preventing such downloads - what hope is there that businesses will be able to embrace innovation like mash-ups.
