My dad's 95. He's still working and has just published a book called Treachery. It's about the incompetence of MI5 in the cold war. A month before publication his broadband went on the blink. I've been trying to resolve the problem; replacing the router (twice) and reporting the problem to BT's "Not-so-help-desk" in India six times. I've had a line engineer out. I've had an OpenReach engineer out. Still the (intermittent) problem occurs.
Now while I know it's BT incompetence at a delivering consistent digital dial tone (Pa lives in the M4 corridor) but every day the problem goes on he's more and more convinced its the intelligence services putting a spoiler on things. Any of you geeks out there know of any way of telling?
Comments (1)
Hi,it's understandable that BT engineers are not able to help! There's not surprise there!
Try a real support company, who can act as the 'go between' between you and your supplier.
I'm sure your problem woill be fixed within minutes/hours rather than days/weeks
Jon Tucker
1st Line Support
07812 587233
http://www.jtucker.co.uk
Posted by Jon Tucker | July 22, 2009 1:35 PM
Posted on July 22, 2009 13:35