Collaboration Technology 2.0

If you're considering a business application from the glut of collaborative technology coming into the mainstream, you need to adopt a "lowest common denominator for those people who are not quick to adopt new technologies.” Once you've established a baseline on how to determine to introduce these new tools there's a chance of success -- neglecting the laggards means the application will fail as people with experience have the most to give and contra wise, the most to loose.