I have been doing blogs about IT predictions for 2013 but I haven't done any resolutions. Here are some New Year's resolutions from KPMG as well as some advice on achieving them.
Leverage business services as a strategic asset, not just a transactional processing engine
Tackle end-to-end change management - the #1 threat to transformation success
Capitalize on the experiences of advanced shared services organisations
Transform vendors from order takers to sources of competitive advantage
Toss out traditional outsourcing to focus on company priorities as a whole
Position shared services for commercial upgrading
Stay ahead of service delivery trends
Create flexibility in outsourcing contracts
Globally integrate services portfolio with aggressive use of mixed delivery models
Leverage business services as a strategic asset, not just a transactional processing engine
Tackle end-to-end change management - the #1 threat to transformation success
Capitalize on the experiences of advanced shared services organisations
Transform vendors from order takers to sources of competitive advantage
Toss out traditional outsourcing to focus on company priorities as a whole
Position shared services for commercial upgrading
Stay ahead of service delivery trends
Create flexibility in outsourcing contracts
Globally integrate services portfolio with aggressive use of mixed delivery models
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