Shared serve row sparks no confidence vote at Cornwall Council

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IT and business process outsourcing is controversial. The process of transferring internal work to a third party leads to redundancies and if it goes wrong CEOs often lose their jobs.
 
Senior political figures are aware of this and tread carefully around the subject.

A story on www.thisiscornwall.co.uk this week has revealed that the leader of Cornwall Council faces a no confidence vote in relation to a proposed shared services deal, with either BT or CSC to provide services such as libraries, benefits, payroll and IT services.

A petition for the removal of the council leader has been signed by 41 councillors who believe "such a fundamental change should be decided by the full council and not just ten members of the cabinet."

Earlier this week I blogged about trouble at another local government outsourcing arrangement, when the "shambolic accounting" of the Southwest One shared service was revealed by CW contributor Mark Ballard.

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This page contains a single entry by Karl Flinders published on September 27, 2012 11:14 AM.

Outsourcer Xchanging to re-launch its insurance software business was the previous entry in this blog.

Advice for companies that want to renegotiate outsourcing contracts is the next entry in this blog.

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