It is a bit of a worry when one of the workers at your outsourced service provider manages to close your business down for seven hours. It is even more worrying if you are a bank, which needs 24:7 365 days a year.
Well that's what happened to to Asian bank DBS when an IBM worker used an outdated procedure when carrying out routine work on a storage system.
Shame on you Big Blue
The CEO of the bank explained everything.
I wouldn't like to be the worker that made that mistake. It is also food for thought for anyone outsourcing critical systems.
Well that's what happened to to Asian bank DBS when an IBM worker used an outdated procedure when carrying out routine work on a storage system.
Shame on you Big Blue
The CEO of the bank explained everything.
I wouldn't like to be the worker that made that mistake. It is also food for thought for anyone outsourcing critical systems.
Subscribe to blog feed
Leave a comment