I have recently been talking to Dell about its services business. It is always hard to picture how a company with Dell’s success in hardware, stacking high and selling cheap, would do in the high end services space.
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I have already blogged about Dell’s bold claims but have not yet drawn a picture of how the Dell Servioce unit looks following its £2.4bn acquisition of Perot Systems in 2009.
This is how Dell Services looks:
41,000 Employees Globally
12.8 Million Desktops and Notebooks Supported
Over 2.5M Desktops Managed
Over 5,000 SaaS Customers
28 Delivery Hubs in North America, Europe, and Asia
60 Expert Tech Support Centers
7 Global Command Centers
Dell Services says it will focus on certain sectors and builkd up expertise in these to differentiate.