Hundreds of IT staff across five government departments could go on strike during September and October as workers at Fujitsu are balloted for industrial action.
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Is this another reason why the public sector should keep work in-house?
HMRC, the Office of National Statistics and the DVLA are some of the government departments that could be hit if a ballot of 750 PCS union members at Fujitsu vote to strike over a pay dispute.
If strikes result in Fujitsu missing service agreements it could face financial penalties.
But what about the customer? It is suffering as a result of a service provider’s inability to sort out a pay deal with staff.
The PCS union says because Fujitsu has met or exceeded performance targets senior managers are enjoying bonuses in excess of £14,000 in some cases it is only offering staff rises of between just 1.5% and 2.5%, well below the rate of inflation.