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All eyes on Fujitsu's desktop deal with Centrica

Following Fujitsu’s loss of two major deals recent customers might be forgiven if they are worried about decisions to outsource desktops to the supplier.

Fujitsu lost its £300m plus desktop support deal with the Department of Work and Pensions before it had even got going as a result of a failure to transition the services from HP.

It also lost a major deal  with Thomson Reuters recently after about three and a half years. A source said it hadn’t managed to take on all the services in that time from the in-house team and Thomson Reuters, like the DWP, ran out of patience.

Back in December Centrica named Fujitsu as its desktop services provider which saw it replace T-Systems.

All eyes will be on Fujitsu to see how the transition phase goes.

 

 

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Fujitsu are also facing some bad news over their outsourcing deal with Highland Council. A transformation programme running late and not delivering, elected Members taking legal advice and want to ditch them - 6th April is a crunch committee date. Sounds familiar and this is their flagship local government contract?

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