Following Fujitsu’s loss of two major deals recent customers might be forgiven if they are worried about decisions to outsource desktops to the supplier.
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Fujitsu lost its £300m plus desktop support deal with the Department of Work and Pensions before it had even got going as a result of a failure to transition the services from HP.
It also lost a major deal with Thomson Reuters recently after about three and a half years. A source said it hadn’t managed to take on all the services in that time from the in-house team and Thomson Reuters, like the DWP, ran out of patience.
Back in December Centrica named Fujitsu as its desktop services provider which saw it replace T-Systems.
All eyes will be on Fujitsu to see how the transition phase goes.