Companies should require customers and staff to promise to abide by acceptable use of information systems and not to breach the Computer Misuse Act (CMA).
Mid-market European bank Glitnir is creating a single view of customers through software that integrates information on products and the bank's relationships with its customers.
The Prime Minister Gordon Brown said plans to introduce compulsory UK ID cards will "move ahead" despite recent scandals over the loss of personal data.
No-one goes into IT just to maintain and tweak old applications. The main attraction is always in creating new systems, preferably using the latest technology. Systems development not only makes life a lot more interesting, but when it comes to finding a new job, it certainly adds lustre to the CV.
In a research note on IT management and globalisation, analyst firm Gartner defines governance as, "The organisational style and process for making decisions about business technology and resources." A busy IT manager might think Gartner is being extremely vague, and wonder why the research group is paid so much money.