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Developing flexible instant messaging guidelines

From its beginnings in the early 1990s, instant messaging (IM) has developed into a powerful business tool, giving internet users access to a simple presence facility, as well as acting as a linchpin for online conferencing, whiteboarding and other powerful IP-based communications

Engage, don't enrage: how to connect with customers on Twitter

Twitter is rapidly becoming one of the most popular social networking sites, with more than 44 million users, according to market research firm comScore....

How to prevent data leaking in transit

The number of incidents involving data intentionally or unintentionally leaving corporate networks is on the rise, writes Yuval Ben-Itzhak, chief technology...

Security Zone: Keep IT security separate

Roles, teams and even entire departments are often combined to streamline efficiency and reduce costs, but this is not always as straight-forward as it...

Government U-turn on file-sharing measures

The Department of Business Innovation and Skills (BIS) has released a government statement drastically changing the content of its current consultation on proposed legislation to address illicit Peer-to Peer (P2P) file-sharing, writes Scott Fairbairn, associate in the Telecoms team at CMS Cameron McKenna (pictured).

Instant messaging: educate, monitor and block

I have not yet encountered a work situation where employees could not accomplish their objectives or daily workload because they could not use IM.

No silver bullet for instant messaging security

A 2006 Ostermen Research survey found 93% of North American businesses were using instant messaging (IM). Commercial offerings such as Reuters Messaging Interchange will only increase demand

Mitigate IM risks with security awareness and access control

Instant messaging (IM) is one of those applications that is seen as either the best thing since sliced bread, greatly improving productivity, or the bane of a manager's life because it is perceived that staff waste a lot of time using it.

Best practice for IM security

Corporate IT Forum members collectively believe that the triangle of trust around security is policy, enforcement and education. Obviously, individual organisations must decide how far they want to go with each of these, depending on the nature of the risk and its potential impact on the business

IM security: the triangle of trust

Corporate IT Forum members collectively believe that the triangle of trust around security is policy, enforcement and education. Obviously, individual organisations must decide how far they want to go with each of these, depending on the nature of the risk and its potential impact on the business
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