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Video: Cliff Saran talks to David Ward, Nikon's CRM boss

Video
Author: Cliff Saran
Date: 05 November 2007

In this interview Cliff Saran speaks to David Ward, CRM manager at camera manufacturer about how the company has been improving its customer service by using CRM software supplied on-demand from RightNow Technologies.

Optimise your data delivery system

News
Author: Arif Mohamed
Date: 29 June 2007

Whether your database is Oracle, SQL Server , DB2, MySQL, or Ingres, you want it to perform as well as it can.

Innovating Information in Retail

Webinar
Author: Joe O'Halloran
Date: 30 May 2007

UK retail executives face a unique set of challenges and are searching for the insights into their business, marketplace and customers to provide them with a competitive edge. Retailers must deliver valued innovations to market before the competition does in order to increase sales and market share, whilst at the same time improving productivity and reducing costs.

RSA Conference 2007: Product announcements

News
Date: 06 February 2007

RSA Conference 2007: Product announcements

Hot skills: SQL Server 2008

In Depth
Author: Nick Langley
Date: 18 April 2006

Now that it has missed its own launch party, only the bravest would stake their reputations on when SQL Server 2008 will actually be with us. But even when it starts to ship, widespread adoption is likely to take years. There are still substantial numbers of SQL Server 2000 installations and even SQL Server 7 users still happily chugging along with a product released nearly ten years ago.

Managing complexity is the main event

In Depth
Author: Arif Mohamed
Date: 24 January 2006

The latest generation of service oriented architecture (SOA) technology could help IT departments meet demands for business process monitoring systems that can combine information in real time.

Has SQL Server 2005 been worth the wait?

In Depth
Author: Arif Mohamed
Date: 01 November 2005

After five years of waiting, users will finally get their hands on a completely new version of Microsoft's database product when SQL Server 2005 and a new database management system (DBMS) are released next week.

EDF Energy cuts mainframe data congestion with datawarehouse

News
Author: Arif Mohamed
Date: 25 October 2004

EDF Energy, one of the UK's largest electricity suppliers, has used a datawarehouse system to solve the problem of accessing data...

Teradata warehouse improves real-time alerts and integration

News
Author: Cliff Saran
Date: 08 October 2004

Teradata will offer improved real-time database queries and support third-party reporting tools in version 8.0 of its...

Microsoft offers Olap on a budget

In Depth
Author: nick langley
Date: 30 June 2004

Analysis Services is bundled with SQL Server 2000

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