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All SMEs News - March 2007

HSBC bridges the Windows divide

In Depth
Author: Arif Mohamed
Date: 16 March 2007

HSBC is taking advantage of the recent collaboration agreement between Microsoft and Novell to simplify its global IT infrastructure and to reduce costs

Business Focus: IT spend in the telecoms sector

In Depth
Date: 16 March 2007

Telecoms companies call on IT to meet compliance and consumer demands

Cisco buys WebEx for $3.2 billion

News
Author: Andrew R. Hickey, Senior News Writer
Date: 16 March 2007

Cisco plans to buy WebEx, maker of hosted, on-demand collaboration applications.

Doubts persist about open source IP telephony

In Depth
Author: Amy Kucharik, Associate Editor
Date: 16 March 2007

Open source VoIP is slowly making inroads in the enterprise, but many companies aren't quite ready to trust an open voice system.

Extract more value from customers with CRM software

In Depth
Author: Arif Mohamed
Date: 15 March 2007

Customer relationship management products can offer businesses benefits to firms of all sizes, but which type of system is best for you?

Integration is key to effective VoIP

Opinion
Author: Clive Longbottom
Date: 15 March 2007

A "quick fix" view of VoIP implementation can lead to problems relating to quality, compliance and complexity. Even for small firms a strategic approach is vital

Hampshire Council saves £2m a year by standardising its 8,000 desktops

Case Study
Author: Will Hadfield
Date: 15 March 2007

Smart projects: Software and support costs fall with centrally administered system

CeBIT visitors look to get more from CRM and SOA

News
Author: John-Paul Kamath
Date: 15 March 2007

Customer relationship management, service oriented architecture and virtualisation were among the priorities for the IT professionals visiting CeBIT 2007, which began in Hannover last week.

HSBC standardises on SuSE Linux to cut costs

News
Author: Antony Savvas
Date: 14 March 2007

HSBC has taken advantage of the recent technology collaboration between Microsoft and Novell to standardise on SuSE Linux Enterprise Server from Novell.

Downtime: vision of paperless office comes unstuck

In Depth
Author: Computer Weekly
Date: 14 March 2007

The wacky world of IT

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All SMEs News - March 2007

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