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All Risk Management News - December 2007

Home Office scraps Police Portal service

A Home Office agency has scrapped a "world-first" secure, multi-million-pound online system that helped to reduce crime by providing online links between the public and police forces across the UK.

How to get customer satisfaction with an outsourced IT helpdesk

  • Expert Panel
  • Date: 17 December 2007
The issue: getting customer satisfaction with an outsourced IT helpdesk The question: We have outsourced our IT helpdesk to India, and our end-users...

Security fears may boost online shopping

UK fears of terror attacks could boost online sales in the run up to Christmas as concerned members of the public look for alternatives to busy shopping centres, according to a survey of nearly 1,000 people across the country.

Whitehall fails to back up shared services savings claims

  • News
  • Author: Ian Grant
  • Date: 17 December 2007
The government last week failed to substantiate to a Public Accounts Committee (PAC) hearing claims that it will save £1.4bn on finance and HR by having departments share data processing services.

11 Sussex NHS Trusts share consolidated network security system

Sussex Health Informatics Service (HIS), which provides IT services to all 11 NHS trusts in the Sussex region, is deploying consolidated Sophos security and management solutions to protect 25,000 users.

Save the Children brings in two-factor authentication

Save the Children has installed a two-factor authentication security system after the charity's head of operations and communications decided the previous system needed to be improved.

IT managers becoming detached from corporate information security

UK businesses are struggling to enforce information security as IT managers become detached from security processes.

Police impersonators steal kit worth £1m from Verizon UK

  • News
  • Author: Ian Grant
  • Date: 14 December 2007
Robbers stole computer equipment from a Verizon Business datacentre in London after persuading staff they were police chasing criminals they had seen on the building's roof.

Newport GP laptop stolen containing medical records

The details of up to 3,000 patients have been lost after a laptop was stolen from a GP surgery in Newport.

Russian 'CyberLover' site targets personal information

  • News
  • Author: Ian Grant
  • Date: 14 December 2007
Russians have developed a website that can produce realistic flirtatious conversation via internet chat to trick the unwary into giving it sensitive personal data that could be used to clone that person's identity.
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