At Welwyn Hatfield Council, the complexity of access management and the frequent need to reset forgotten passwords were draining user satisfaction and increasing help-desk traffic. Fortunately, there was a solution
For one company, building a VoIP deployment from scratch meant years of planning, design and implementation before it achieved its goal of a centralised, global network.
Hosted VoIP solution -- converged communications as a service -- saves one company time and money and has liberated its IT staff to focus on higher-value activities.
3PAR's storage virtualisation helps AT&T's managed services arm to stay competitive over EMC and NetApp, though there are still some kinks to be worked out.
Dundee University is upgrading its network to prevent downtime and meet rising demand. Asset-tracking software is helping to make the transition easier
Knowsley Metropolitan Borough Council is updating its IT infrastructure in a project that it hopes will deliver cost savings of £1m over the next five years.
Using proven, rather than cutting-edge, technology was key to the success of the London congestion charge scheme, the chief architect of the project will tell a BCS discussion of road user charging this month.