All Desktop Software News - October 2006

IBM and Microsoft partner to provide archiving software

IBM and Microsoft have joined forces to offer e-mail archiving software based on Microsoft Windows Server and IBM hardware, software and partner services.

How long to wait to adopt an email archiving system?

  • News
  • Date: 19 October 2006
That's a question that we get quite a bit -- people wonder if they need to wait to look at email archiving before they move to a new version of their email system. The answer is really "no." It's a much better idea to fully implement the current email archiving system before migrating to a newer version...

What is email archive indexing?

  • News
  • Date: 19 October 2006
There is a wide range of indexing capabilities, and most people and companies don't think about this until after they've gone out and spent a lot of money on a solution. For us, "indexing" means that each email is opened as it is moved to an archive, and the message is read against a list of defined terms to create a searchable list (an index) of terms that can be accessed later...

Can't I use email servers as an archive?

  • News
  • Date: 19 October 2006
That's the most asked question when I'm doing seminars; aren't my backup tapes my archive? A user may be relying on tapes that way, but they're not necessarily the best solution for an archive...

What's the second biggest mistake in email retention?

  • News
  • Date: 19 October 2006
Companies don't bother to create an email retention policy and put the policy into place before they go out and buy the technology. Once you purchase the technology and install it, what policies are you going to set when you turn it on? Creating a company-wide policy with all major departments included in the decision-making process will help when setting the archive system policies later on...

The biggest mistake when adopting an email archiving solution?

  • News
  • Date: 19 October 2006
The biggest mistake is when a company reacts to a specific event and purchases technology without fully understanding all of the problems that they really need to solve. There are four or five main problems that companies try to solve when it comes to email archiving: regulatory requirements, litigation/discovery problems, storage and management (often due to the migration of large PST files to network servers), user productivity impacted by time spent searching mail and managing mailboxes...

Is it important to capture email metadata in the archive? Why?

  • News
  • Date: 19 October 2006
In my opinion, the answer is "yes." Email normally has some metadata associated with it, including: where it came from, the server path, etc. If the company is sued (or is suing another company), they will be discovering (or asking for) emails within the system...

What are the advantages and disadvantages of an in-house email archiving system verses a hosted system?

  • News
  • Date: 18 October 2006
Those are really the two principle avenues for email archiving. A "hosted" system is basically an archiving system that is contracted through an outside company...

Does email archiving require huge amounts of bandwidth?

  • News
  • Date: 18 October 2006
The answer is: "It depends." It depends on what kind of email system that you're putting in place, and how you intend to move data from the email server to the email archiving...

Is it important to have an email retention policy in place before you look at email archiving solutions?

  • News
  • Date: 18 October 2006
A company should put a records retention policy in place before they look at solutions for any kind of archiving. It's all about meeting regulatory requirements. Most companies in the U.S., and many companies around the world, have various regulations covering electronic data retention...
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