Alliance & Leicester has completed the first phase of a document management system roll-out designed to speed up the handling of customer queries by contact centre staff.
Police and businesses are collaborating with the aim of creating a national centre to co-ordinate security research and advise small firms on how to protect themselves against computer crime.
Storage expert Marc Staimer discusses the storage vendor trend of using over-hyped terms to sell their products, and how you can find the true value in what they're selling.
Worldwide supply chain management software revenues will reach $2.5bn (£1.3bn) in manufacturing industry alone by 2010, according to a new study by industry analyst Datamonitor.