UK consumers are being forced to use the telephone to get good customer service as businesses fail to respond to online inquiries, according to research from e-service provider Transversal.
IT and communications (ITC) sector in the UK currently has a carbon footprint similar to the aviation industry but will rapidly cruise past poster child for climate change.
Although IT directors may be getting sick of all the noise around green IT, it is clear that the hype is way ahead of the reality for most organisations.
Big business is lining up behind a new lobby group that will call on the government to resolve the environmental impact contradictions between reducing their carbon footprint by 60% and processing and storing more data digitally.