Sandwell Council is anticipating significant cost savings from a planned £300m, 15-year outsourcing contract that will involve phasing out 145 jobs within the next three years.
Local government will spend £600m less on ICT in 2006-07 than it did in 2005-06, as IT directors realise cost savings from both outsourcing and business transformation projects.
This year will be the year in which Business Process Outsourcing (BPO) takes "massive strides" in the UK, rapidly catching up with the IT outsourcing market, says the National Outsourcing Association (NOA).