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All IT Services and Outsourcing News - January 2008

LogicaCMG creates new outsourcing division

LogicaCMG is creating a new outsourcing services division to help boost that share of the firm's business and bring services closer to customers.

SHL signs £23m IT outsourcing deal with Capgemini

Workplace psychometrics firm SHL has signed a six-year £23m IT outsourcing contract with Capgemini UK.

AA brings datacentre back in-house to cut costs

The AA, which has saved £22m in IT running costs since the £50m contract began in 2005, believes it can now run its datacentre more cost-effectively internally.

Offshore your way out of the credit crunch

  • In Depth
  • Author: Ian Prince
  • Date: 18 January 2008
The much-hyped credit crunch and general economic uncertainty of recent times has had an impact at every level of every type of business, and IT is no exception. Even at the best of times IT is cost sensitive, and when the bottom-line of the business is under direct threat it is often to the IT department that the board look for "quick hit" savings.

KPO to transform business efficiency in 2008j

Knowledge Process Outsourcing is set to capitalise on the increasing popularity of, and trust in, business process outsourcing.

Online upgrades key to retailers’ survival

  • News
  • Author: Ian Grant
  • Date: 15 January 2008
Retail IT directors will come under pressure to invest in their corporate websites after a surge in internet shopping over Christmas helped push total UK online sales up by 75% to £53bn during 2007.

Website investment crucial as UK shoppers shift to online

  • News
  • Author: Ian Grant
  • Date: 14 January 2008
Retail IT directors will come under pressure to invest in their corporate websites following a surge in online sales over Christmas helped push total UK online sales up by 75% to £53bn during 2007.

Virtualisation to challenge outsourcing

Outsourcing agreements this year will see the delivery of virtualisation, grid computing and thin client services, according to the National Outsourcing Association (NOA) in its latest annual survey of trends.

Indian providers lead outsourcing growth, says TPI Index

  • News
  • Author: Ian Grant
  • Date: 14 January 2008
Europe overtook the Americas, as the global value of IT outsourcing contracts nudged towards £40bn per year with India leading new business gains, the TPI Index will reveal this week.

Gartner warns IT directors to prepare 'recession budgets'

IT directors were urged this week to prepare for cuts in their IT budgets as concerns grow that the UK will experience an economic slowdown this year.
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