All IT Management Special Reports

Harnessing the full value of identity management

Special Report
Author: Miya Knights
Date: 27 November 2009

Identity management is about more than just access; it’s about delivering the right information to the right people at the right time. Indeed, the power of having an integrated, centralised definition of the roles and data access levels held by each person in an organisation can be the first step to giving them faster, more consistent access to accurate information and flexible communication tools.

Managing a service business in a down economy

Special Report
Author: Joe O'Halloran
Date: 28 September 2009

In the current climate, service organizations need to have ultimate customer satisfaction and retention. From your customers perspective this means the right person turning up, with the right tools and at the right time.

An SME’s guide to virtualisation

Special Report
Author: Joe O'Halloran
Date: 12 August 2009

Virtualisation is now seen as essential in enabling organisations to manage their vital IT resources more flexibly and efficiently. Yet how challenging is it to successfully deploy virtualisation, especially at an SME?

Securing the mobile enterprise Executive Overview

Special Report
Author: Joe O'Halloran
Date: 24 February 2009

How to reduce the security risk to business assets when deploying mobile technologies

Security trends for 2009

Special Report
Author: Arif Mohamed
Date: 20 January 2009

The security threat landscape in 2009 looks set to keep UK enterprises on their toes. Organised crime groups are growing more sophisticated, and meanwhile,...

The hyperconnected workforce

Special Report
Author: Mark Henshaw
Date: 06 January 2009

There is a phenomenon called "the hyperconnected" which describes a growing number of people who have intertwined and blurred their private lives with their working lives - we should investigate the phenomenon and understand the hyperconnected because they carry vulnerabilities and increased threats into our organisations.

Driving business innovation through collaboration

Special Report
Author: David Bicknell
Date: 17 December 2008

Collaboration is no longer “nice to have.” In a tightening economic environment, collaboration is becoming a competitive necessity, with technology playing a key role in delivering it.

Security Zone: Promoting accountability through ISO/IEC 27001 & 27002 (formerly ISO/IEC 17799)

Special Report
Author: David Gregg
Date: 16 December 2008

As organisations go, there are those that welcome internationally recognised standards with open arms, and those that shy away citing cost or even applicability....

Security Zone: opinions and insights from experienced professionals

Special Report
Date: 10 December 2008

Information security has become a mainstream concern with well-established governance and compliance, increasing public awareness and more business processes going online. Security is an integral part of every business process. It must be built into the systems, applications and networks and further protected by physical and managerial controls. Issues of management, accountability and operational strategy are evolving quickly.

Bridging the information gap

Special Report
Author: Sally Whittle
Date: 14 November 2008

When a customer calls insurance company Martinez and Partners, staff can see immediately whether the client has filed a claim, what correspondence has been...

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