A flagship shared services centre for 10 local councils was delayed by more than six months because of a lack of preparation by some of the councils and difficulties with commercial partners.
Cannons Health Clubs, which operates a national chain of health and fitness clubs, has upgraded its financial management system to give both finance and non-finance staff direct access to relevant data.
Crawley Borough Council has implemented a joint content and document management system to meet a government deadline for enabling online planning applications.