All IT Management Case Studies

ING bank signs £274m deal in multisourcing initiative

Case Study
Author: Christian Annesley
Date: 06 June 2006

Dutch bank ING has signed a £274m, seven-year document processing contract with UK outsourcing supplier Astron. The deal is part of the IT multisourcing drive announced by ING last November.

BA expands Newcastle IT centre to help streamline back-office systems

Case Study
Author: Bill Goodwin
Date: 06 June 2006

British Airways is expanding operations at its IT centre in Newcastle, as it gears up to streamline its back-office systems and develop BA.com as its primary IT system.

Case study: VoIP revolutionises Bury Metropolitan Council communications

Case Study
Date: 02 June 2006

Voice over IP (VoIP) has revolutionised communications at Bury Metropolitan Borough Council, and saved the local authority hundreds of thousands of pounds.

Britannia insources HR and payroll systems to aid development plans

Case Study
Author: Christian Annesley
Date: 30 May 2006

Britannia Building Society is to bring its payroll and human resources systems back in house to give it more control over future developments, which include providing “self-service HR” functionality for its 4,500 employees.

London NHS trust set for biometric single sign-on

Case Study
Author: Arif Mohamed
Date: 30 May 2006

Lewisham Primary Care Trust is poised to implement one of the first biometric single sign-on security systems in the NHS.

Liverpool declares war on paper to free up buildings

Case Study
Author: Will Hadfield
Date: 30 May 2006

Liverpool City Council is to extend its document management system to social workers in an effort to cut costs by streamlining administration and freeing up buildings used to store paper records.

ABV goes for study

Case Study
Date: 25 May 2006

How a leading Austrian bank depends upon a flexible, high-performance platform for its core business, including both servers and storage systems.

Council moves datacentre to reduce costs

Case Study
Author: Will Hadfield
Date: 16 May 2006

The London Borough of Lewisham is to transfer its datacentre to a new outsourcing provider in autumn.

Insurers tap claims archive to ease compliance burden

Case Study
Author: Christian Annesley
Date: 16 May 2006

Audatex, which provides motor claims services to insurers such as Norwich Union and Royal & SunAlliance, has deployed archiving technology from EMC to give insurers improved access to closed cases.

Video conferencing gives remote access to rural services

Case Study
Author: Will Hadfield
Date: 16 May 2006

Bassetlaw Council installs 13 video conferencing units

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