All IT Management Case Studies

Suffolk councils reap the rewards of shared customer services initiative

Suffolk County Council and Mid Suffolk District Council are sharing all their front-line services after moving their major departments to a joint venture. The move has cut the time taken to respond to enquiries from the public, without requiring additional money from taxpayers.

Royal on target to save £130m

A three-year IT investment programme at insurance firm Royal & SunAlliance has allowed it to press ahead with plans to cut £130m costs from the business, including the loss of 1,000 jobs in the UK.

Electronic records help speed social workers’ response to emergencies

Smart projects: System gives Dudley social workers faster access to information

DaMittal Steel rolls out HR software to forge executive talent

Mittal Steel, the world’s largest steel manufacturer, is to implement HRM Connect Executive human resources software to support a worldwide development programme for its executives.

Case study: Asset tracking power play

Barking Power Station, the UK’s largest independent power station, plans to streamline its business processes with a £1.2m Oracle-based system bought to replace its legacy asset management system.

Mutual rolls out advanced encryption for compliance

Newcastle Building Society, one of the UK’s largest mutual societies, is rolling out advanced encryption and digital rights management software to its business partners to control access to financial information

Case study: Data clean-up saves £100k for London Business Link

Business Link for London, the government support service for SMEs, has spent the last two years reducing duplicate data in its database from 25% to 2.5%.

Yell to introduce biometric sign-on for internal systems

International directories company Yell plans to meet compliance regulations by using fingerprint recognition devices to authenticate thousands of staff logging on to its computer systems.

WHSmith News delivers smooth Exchange switch

WHSmith News has migrated 1,200 e-mail users from Microsoft Exchange 5.5 to Exchange 2003 in one week without incurring any downtime.

IFA service goes flexible on IT sourcing

Progress, friendly society Royal Liver’s e-business service for independent financial advisers, has evolved a multisourcing strategy to buy in the functionality it needs on a project-by-project basis.
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