...ARTICLE Managing a service business in a down economy In the current climate, service organizations need to have ultimatecustomer satisfaction and retention. From your customers perspective this means the right person turning up, with the right...
http://www.computerweekly.com/Templates/CW-Template-02-Channel-B-Type-Research/
...service business in a down economyPosted:09:43 28 Sep 2009In the current climate, service organizations need to have ultimatecustomer satisfaction and retention. From your customers perspective this means the right person turning up, with the right...
http://www.computerweekly.com/Home/special-report.htm
...to grow tech businesses during a recession A big challenge for selling technology during a recession is that the ultimatecustomer spending decisions rarely lie with technically-literate individuals. Even in difficult economic times, technology...
http://whitepapers.silicon.com/0,39024759,60610463p,00.htm