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All ResultsResults from Computer Weekly - TREATING CUSTOMERS

Standard Life removes inflexible legacy systems to comply with FSA regulation
...the latest Financial Services Authority regulations. The project will allow Standard Life to comply with the Treating Customers Fairly regulation which requires insurers to offer customers the best policy available at the time of the deal... http://www.computerweekly.com/Articles/2008/09/25/232448/insurer-removes-inflexible-legacy-systems-to-comply-with-fsa-regulation.htm
Phones 4U promises to stop breaching consumer law
...Phones 4U promises to stop breaching consumer law Mobile phone supplier Phones 4U has promised Ofcom it will stop treating customers unfairly. The move comes eight months after Ofcom published new proposals to fight mobile mis-sellingwhich... http://www.computerweekly.com/Articles/2008/11/10/233295/phones-4u-promises-to-stop-breaching-consumer-law.htm
Insurance firms must treat customers fairly from end of December
...Regulation Insurance firms must treat customers fairly from end of December Insurance firms affected by the FSA's Treating Customers Fairly (TCF) regulation need to have the right IT in place by the end of this month if they are to avoid being... http://www.computerweekly.com/Articles/2008/12/01/233646/insurance-firms-must-treat-customers-fairly-from-end-of.htm
ICO given new powers to fine organisations for data losses
...connections already had little choice but to disclose any data breaches because they were unlikely to get away with treating customers or staff in one jurisdiction differently from those in another. "The US laws are aimed at protecting the individual... http://www.computerweekly.com/Articles/2008/05/14/230675/ICO-given-new-powers-to-fine-organisations-for-data.htm
Prudential speeds up document processing
...department had to update templates in line with changing Financial Services Authority (FSA) regulations such as Treating Customers Fairly (TCF) regulation, which requires organisations to provide consumers with clear information before, during... http://www.computerweekly.com/Articles/2007/08/14/226202/Prudential-speeds-up-document-processing.htm
Quest user group left out in the cold
...give credence to the claim that PeopleSoft is actively trying to kill Quest," said Matelski. He added that treating customers with this "heavy-handed coercive approach continues to discourage". "We don't recognise Quest," said... http://www.computerweekly.com/Articles/2004/04/13/201751/quest-user-group-left-out-in-the-cold.htm
How
...Computer Weekly was advising readers on the importance of personalisation in e-commerce Web sites and the dangers of treating customers like a mass audience. November 2000 As e-minister Patricia Hewitt was forging e-business links in India... http://www.computerweekly.com/Articles/2001/08/23/182031/How-39e39-got-into-the-enterprise.htm
CRM: living under a magnifying glass
...others, for example those who are borderline for mortgage loans." He adds, "Banks have a poor track record of treating customers as customers, or even listening to customers. It takes two to develop a meaningful relationship and current bank... http://www.computerweekly.com/Articles/2000/05/25/175460/crm-living-under-a-magnifying-glass.htm
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All ResultsNews and blogs from the web - TREATING CUSTOMERS

Confirmit Chosen by Friends Provident to Help Maintain Compliance with the FSA's Treating Customers Fairly Initiative
...Compliance with the FSA's Treating Customers Fairly Initiative Ç Confirmit...support its compliance with the Treating Customers Fairly initiative of the Financial...support its compliance with the Treating Customers Fairly initiative of the Financial... http://www.prweb.com/releases/2009/06/prweb2588234.htm
Collating Management Information is the biggest Challenge in ‘Treating Customers Fairly’ Initiative
Seth Godin sounds like Lean Solutions
E-Commerce News: Customer Loyalty: If You Build a Branded Online Community, Will Customers Come?
T-Mobile USA and SunCom Wireless Announce FCC Approval of Pending Merger
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All ResultsOther content from the web - TREATING CUSTOMERS

MarketScope: Return on Customer, Treating Customers as Investments
...From: calendar To: calendar MarketScope: Return on Customer, Treating Customers as Investments MarketScope: Return on Customer, Treating Customers as Investments Helping financial sevice providers in Marketing and Sales... http://www.insight24.com/webcasts/content-92463_1
IS Manager IT jobs in Dorset
Confirmit Chosen by Friends Provident to Help Maintain Compliance with the FSA's Treating Customers Fairly Initiative
Customer Experience Management Solutions by Tealeaf: Visibility. Insight. Answers.
CRM News: Financial Services: CRM for Financial Services, Part 1: Unmet Potential
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