...other than by throwing money at it. Market research company Jupiter has found that 76% of retailers are unable to trackcustomers across channels. Meanwhile, the high-street retailers are taking centre stage, setting the agenda and demonstrating...
http://www.computerweekly.com/Articles/2001/03/01/178433/the-trouble-with-b2c.htm
...other than by throwing money at it. Market research company Jupiter has found that 76% of retailers are unable to trackcustomers across channels. Meanwhile, the high-street retailers are taking centre stage, setting the agenda and demonstrating...
http://www.computerweekly.com/Articles/2001/03/01/178716/the-trouble-with-b2c.htm
...provides a cloud-based contact management application for one or two users. Features allow users to store contacts, trackcustomers, run activity reports, manage tasks and meetings, and more. Users of Dell Vostro laptops and desktops get a free...
http://www.ecommercetimes.com/rsstory/68355.html
...companies can lose track of what customers are purchasing. However, by having a centralised CRM system, companies can trackcustomers so that new employees can be trained up quickly or in the eventuality of staff turnover, customer service is not diminished...
http://www.sage.ie/documents/Sage_CRM_White%20Paper_Business%20Lifecycle.pdf