...covered in my John Wiley book Managing theHuman Factor in Information Security...leading international symposium on thehuman aspects of information security...ll be speaking on how to manage thehuman element in information security...
http://www.computerweekly.com/blogs/david_lacey/
There are good reasons why ServicePoint is used by more social services organizations than any other Consumer Information Management System (CIMS) available. It makes workers more efficient, expedites the delivery of critical services and enables organizations to deliver better care. Period.
http://www.servicept.com/