Results for the tag, text chat.

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All ResultsResults from Computer Weekly - TEXT CHAT

...connection, these employees are able to provide reliable assistance....Technicians can take advantage of Skype's text-chat option to provide specific documentation or even case-sensitive shell commands to a user in dire straits. Of course... http://www.computerweekly.com/blogs/stuart_king/2007/09/ive-joined-a-new-group.html

...with its partner there archiving politically sensitive text chat messages. The stored messages have been kept on unsecured...Citizen Lab said, "TOM-Skype is censoring and logging text chat messages that contain specific, sensitive keywords and... http://www.computerweekly.com/Articles/2008/10/03/232547/skype-admits-data-breach-among-chinese-dissidents.htm

...meeting service that allows multiple PC users to interact using desktop screen sharing, remote keyboard/mouse control, text chat and other features. The product is designed for web conferencing, customer demos, sales presentations, staff meetings... http://www.computerweekly.com/Articles/2007/06/29/225241/the-security-aspects-of-collaboration.htm

... The company has promised to deliver a range of messaging tools for corporate customers, including voice, video and text chat. It will also feature "presence" technology, which makes networks aware when a user is online and routes messages... http://www.computerweekly.com/Articles/2002/11/13/190942/microsoft-readies-im-for-businesses.htm

...except those that have a chat feature, Osterman said. "That's the direction IM is going. You'll continue to see the text chat that goes on now, but you're going to see a lot more integration with back-end applications to basically extract... http://www.computerweekly.com/Articles/2004/09/21/205329/aol-to-promote-aim-robots.htm

...hosted versions of its iCare Suite of Service Resolution Management, Response Live solution for both collaboration and text chat. "Co-browse is used by banks providing customer service while customers are filling out loan applications to guide... http://www.computerweekly.com/Articles/2004/05/12/202362/hosted-crm-service-gets-a-boost.htm

...the caller and, at the same time, is more cost-effective for the call centre. The principle options are e-mail, text chat and help buttons on websites. Other important technologies, such as queue management and load balancing, can route... http://www.computerweekly.com/Articles/2003/05/02/194148/get-out-of-the-sweat-shop-and-onto-the-web.htm

...and Remark! Voice Server products, offering new features in Remark! Version 4 that support presence management and text chat support in IBM Lotus Instant Messaging. The Remark! Unified MessagingAssistant expands Lotus’ IM integration with an... http://www.computerweekly.com/Articles/2004/01/28/199882/lotusphere-2004-product-round-up.htm

...enhance user collaboration. Audio, web and video conferencing capabilities, in conjunction with application sharing and text chat, can be provided as a corporate-wide easy-to-use, single application. Businesses should also consider the... http://www.computerweekly.com/Articles/2005/06/28/210590/early-adopters-may-gain-ip-telephony-edge.htm

All Other Computer Weekly Results

...Consumers Want Live Voice Help And Live Text Chat ATG (Art Technology Group, Inc...the option of having both a live text chat and a live voice conversation to...live help options -- both voice and text chat -- to their online channels. ... http://www.zibb.com/article/5573897/ATG+Survey+Reveals+Two+Thirds+Of+Online+Consumers+Want+Live+Voice+Help+And+Live+Text+Chat