...analyses provide action steps and guidance for long-termcommunications strategy. "Rivel Research is renowned...gives companies the ability to mold their long-termcommunications strategy," said Brian Rivel, President of...
http://www.finextra.com/fullpr.asp?id=27069
...process. These can be likened to the way in which we, as humans, behave and interact in the real world. The termcommunications refers to the need for a common framework which allows all applications to talk to one another, using a common method...
http://www.solica.com/brochures/WhatIsCRM.pdf