...support capabilities are still available in-house to back-stop Good outsourcers of legacy systems application and systemsupport should have a proven track record of managing maintenance activities, and have mature processes and toolsets to bring...
http://www.computerweekly.com/blogs/risk-governance-metrics/
...through the provision of UNIX® servers, peripherals, and value-added services, including mission-critical systemsupport and disaster recovery services. Moreover, HP guarantees the delivery of these services,” said Craig Hunter, Origin...
http://www.computerweekly.com/DowntimePDF/pdf/5982-5887EN.pdf