Results for the tag, support offering.

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All ResultsResults from Computer Weekly - SUPPORT OFFERING

...and Web Services SAP unveils SOA service and support offering SAP has unveiled a new SOA (service orientated architecture) service and support offering for firms. The supplier said the additional tools... http://www.computerweekly.com/Articles/2008/05/20/230755/sap-unveils-soa-service-and-support-offering.htm
...user group, we are sceptical that the enterprise support offering is sized appropriately, and we remain concerned...customers are provided an unrivalled comprehensive support offering at a cost that is below the average of maintenance... http://www.computerweekly.com/Articles/2008/07/25/231633/sap-user-group-condemns-increase-in-support-costs.htm
Maxtor, a supplier of information storage solutions, has extended its range of service and support offerings for the MaxAttach... http://www.computerweekly.com/Articles/2002/05/24/187365/maxtor-widens-storage-server-support-offering.htm
...paying 22% of the licence fee for a single enterprise support offering compared with 17% for the basic support many said...has committed to adding features to its enterprise support offering and proving its value in reducing total cost of ownership... http://www.computerweekly.com/Articles/2008/11/07/233267/sap-vows-to-move-all-customers-to-enterprise-support.htm
...received a negative response from members. "Along with the German user group, we are sceptical that the enterprise support offering is sized appropriately and we remain concerned on its suitability for many small and medium-sized enterprises... http://www.computerweekly.com/Articles/2008/10/07/232580/sap-feels-the-credit-crunch.htm
...announced enhancements of the scheme to be rolled out from January 2009. "Enterprise Support is a broadening of the support offering to cover business operations end-to-end to enable innovation while reducing risk and cost at the same time... http://www.computerweekly.com/Articles/2008/11/11/233305/sap-enterprise-support-dominates-user-event.htm
...more personal service to customers. The Premium Support programme is an upgraded version of the SAP Standard Support offering, and provides users with a designated support adviser. The new programme costs 22% of a user’s net license... http://www.computerweekly.com/Articles/2006/02/07/214086/sap-launches-premium-support.htm
...help customers easily deploy Microsoft Exchange and Symantec solutions. The company’s most advanced enterprise support offering, Platinum Plus, as well as Gold Enterprise Support, is also available to customers deploying Secure Exchange... http://www.computerweekly.com/Articles/2006/09/21/218598/dell-joins-up-with-symantec-to-offer-enterprise-e-mail.htm
...number of “unresolved problems and the perceived unresponsiveness” of Red Hat. It argued that Oracle's Linux support offering was “a more complete solution” than Red Hat's, and recommended that Red Hat users undertake compatibility testing... http://www.computerweekly.com/Articles/2006/11/01/219546/test-oracles-linux-support-says-gartner.htm
...used for training from certified trainers. Microsoft is also improving support with the 24x7 Problem Resolution Support offering. Customers will receive 24/7 phone support for all business-critical outages, including server, Windows and... http://www.computerweekly.com/Articles/2005/09/15/211833/microsoft-adds-to-software-assurance-scheme.htm

All ResultsNews and blogs from the web - SUPPORT OFFERING

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...SuccessFactors Announces SuccessGold: New Customer Support Offering Tailored for Medium-Sized Businesses --SuccessGold...the availability of SuccessGold, a premium level support offering, tailored to meet mid-market business needs... http://www.successfactors.com/press-releases/detail/?id=1300280
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