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All ResultsResults from Computer Weekly - SUPPORT OFFERING

SAP unveils SOA service and support offering
...and Web Services SAP unveils SOA service and support offering SAP has unveiled a new SOA (service orientated architecture) service and support offering for firms. The supplier said the additional tools... http://www.computerweekly.com/Articles/2008/05/20/230755/sap-unveils-soa-service-and-support-offering.htm
SAP user group condemns increase in support costs
...user group, we are sceptical that the enterprise support offering is sized appropriately, and we remain concerned...customers are provided an unrivalled comprehensive support offering at a cost that is below the average of maintenance... http://www.computerweekly.com/Articles/2008/07/25/231633/sap-user-group-condemns-increase-in-support-costs.htm
Maxtor widens storage server support offering
Maxtor, a supplier of information storage solutions, has extended its range of service and support offerings for the MaxAttach... http://www.computerweekly.com/Articles/2002/05/24/187365/maxtor-widens-storage-server-support-offering.htm
SAP vows to move all customers to enterprise support
...paying 22% of the licence fee for a single enterprise support offering compared with 17% for the basic support many said...has committed to adding features to its enterprise support offering and proving its value in reducing total cost of ownership... http://www.computerweekly.com/Articles/2008/11/07/233267/sap-vows-to-move-all-customers-to-enterprise-support.htm
SAP feels the credit crunch
...received a negative response from members. "Along with the German user group, we are sceptical that the enterprise support offering is sized appropriately and we remain concerned on its suitability for many small and medium-sized enterprises... http://www.computerweekly.com/Articles/2008/10/07/232580/sap-feels-the-credit-crunch.htm
SAP Enterprise Support dominates user event
...announced enhancements of the scheme to be rolled out from January 2009. "Enterprise Support is a broadening of the support offering to cover business operations end-to-end to enable innovation while reducing risk and cost at the same time... http://www.computerweekly.com/Articles/2008/11/11/233305/sap-enterprise-support-dominates-user-event.htm
SAP launches Premium Support
...more personal service to customers. The Premium Support programme is an upgraded version of the SAP Standard Support offering, and provides users with a designated support adviser. The new programme costs 22% of a user’s net license... http://www.computerweekly.com/Articles/2006/02/07/214086/sap-launches-premium-support.htm
Dell joins up with Symantec to offer enterprise e-mail security
...help customers easily deploy Microsoft Exchange and Symantec solutions. The company’s most advanced enterprise support offering, Platinum Plus, as well as Gold Enterprise Support, is also available to customers deploying Secure Exchange... http://www.computerweekly.com/Articles/2006/09/21/218598/dell-joins-up-with-symantec-to-offer-enterprise-e-mail.htm
Test Oracle's Linux support, says Gartner
...number of “unresolved problems and the perceived unresponsiveness” of Red Hat. It argued that Oracle's Linux support offering was “a more complete solution” than Red Hat's, and recommended that Red Hat users undertake compatibility testing... http://www.computerweekly.com/Articles/2006/11/01/219546/test-oracles-linux-support-says-gartner.htm
Microsoft adds to Software Assurance scheme
...used for training from certified trainers. Microsoft is also improving support with the 24x7 Problem Resolution Support offering. Customers will receive 24/7 phone support for all business-critical outages, including server, Windows and... http://www.computerweekly.com/Articles/2005/09/15/211833/microsoft-adds-to-software-assurance-scheme.htm
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All ResultsNews and blogs from the web - SUPPORT OFFERING

Microsoft Introduces “Ultimate†Support Offering for Premier Family
...Facebook Page My Linkedin Profile My Twitter Profile My Personal Blog Microsoft Introduces “Ultimate” Support Offering for Premier Family Hi All, Today we announced the worldwide availability of Microsoft Services Premier... http://blogs.msdn.com/nickmac/archive/2008/08/19/microsoft-introduces-ultimate-support-offering-for-premier-family.aspx
Salesforce.com Acquires InStranet, Bringing Industry-Leading Knowledge Base Technology to
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Where partners meet
Canonical adds Advanced Ubuntu Service and Support Offering
PatchLink Joins Oracle Unbreakable Linux Program
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All ResultsOther content from the web - SUPPORT OFFERING

SuccessFactors Announces SuccessGold: New Customer Support Offering Tailored for Medium-Sized
...SuccessFactors Announces SuccessGold: New Customer Support Offering Tailored for Medium-Sized Businesses --SuccessGold...the availability of SuccessGold, a premium level support offering, tailored to meet mid-market business needs... http://www.successfactors.com/press-releases/detail/?id=1300280
Avid Support Offering
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Infosecurity Europe - Press Releases
SAP Enterprise Support Offering Rolled Out to All Customers
New Consumer Support Offering: support.com
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