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New ITIL best practice books released
...ITIL version 3 was based on research that found that the service lifecycle is how services are managed today," said Sharon Taylor, ITIL Refresh chief architect and chief examiner. "The current version of ITIL is 10 years old there has been... http://www.computerweekly.com/Articles/2007/07/30/225872/new-itil-best-practice-books-released.htm
A new ITIL for the integration age
...find out the global community’s thoughts on ITIL and how it could be improved. An independent consultant, Sharon Taylor, was selected to lead a scoping exercise. Various stakeholder groups were identified, and via a series of workshops... http://www.computerweekly.com/Articles/2006/05/17/215902/A-new-ITIL-for-the-integration-age.htm
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itSMFI Chair Sharon Taylor Steps Down
...Management News: itSMFI Chair Sharon Taylor Steps Down XML/RSS feeds...Virtual Dr. Text itSMFI Chair Sharon Taylor Steps Down December 3, 2009...take over duties for now. Sharon Taylor notified the itSMF International... http://www.itsmwatch.com/news/article.php/3850846
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Axios Draws In 1000 People For Exclusive Service Catalog Webcast
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Axios Reveals Over Half Of IT Departments Fail To Deliver Value
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Shannon Taylor

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All ResultsOther content from the web - SHARON TAYLOR

Axios Draws In 1000 People For Exclusive Service Catalog Webcast
...ITSM issues with guest speaker, Sharon Taylor, Chief Architect of ITIL V3...hosted by Axios with guest speak Sharon Taylor, Chief Architect of ITIL V3...the industry for help.” Sharon Taylor, ITIL V3 Chief Architect and Chief... http://www.itbinternet.com/pr/34311
Sharon Taylor Interview : News : ISEB : BCS
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Axios Reveals Over Half Of IT Departments Fail To Deliver Value
Arnold & Porter LLP - Attorneys - Sharon Taylor
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CA Service Desk Manager Achieves Record Top Score to Earn Gold Level ITIL(R) Process Compliance
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