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Stockton-on-Tees council opens new call centre to improve access to services
...the services they require. Later phases of the project will see the opening of three face-to-face multi-services centres, one in each of the major towns in the borough, including Stockton, Billingham and Thornaby. The council expects... http://www.computerweekly.com/Articles/2008/03/11/229794/stockton-on-tees-council-opens-new-call-centre-to-improve-access-to.htm
Why small is still beautiful for councils
...than join large-scale shared services centres of the type that Ian Watmore...too many small-scale shared services centres. The OGC's chief executive...said that, with 130 shared services centres proposed for local government... http://www.computerweekly.com/Articles/2006/03/14/214724/Whysmallisstillbeautifulforcouncils.htm
Chemical manufacturer boosts global IT with Unisys deal
...Unisys will use its global sourcing capabilities for Ciba, combining local service delivery with delivery from Unisys services centres in Budapest, Hungary and Bangalore, India. In Switzerland, Unisys will partner with Swisscom IT Services to provide... http://www.computerweekly.com/Articles/2007/10/04/227215/chemical-manufacturer-boosts-global-it-with-unisys-deal.htm
Feast and famine as skills market unravels
...enticing to youngsters The IT skills market has polarised. Rising salaries in inner London and other financial services centres reflect increasing competition for those with the abilities to help the City cement its position as the global centre... http://www.computerweekly.com/Articles/2007/01/08/221017/feast-and-famine-as-skills-market-unravels.htm
Staff resistant to large-scale change, say councils
...have all transferred employees to external shared services centres, but the employees have mostly been moved to locations...Wales. In Northumbria, the project uses shared services centres run by Newcastle City Council and Sunderland City... http://www.computerweekly.com/Articles/2006/12/01/220301/staff-resistant-to-large-scale-change-say-councils.htm
Outsourcing demand increasing according to Equaterra research
...believes Eastern Europe is well placed to provide lower-cost multi-lingual IT skills needed to operate such shared services centres. India is still low cost, but this situation may change. "While India is still pretty much a low wage region... http://www.computerweekly.com/Articles/2009/02/06/234629/Outsourcing-demand-increasing-according-to-Equaterra.htm
Forcing shared services on us will not work, warn council IT chiefs
...to mandate the use of shared services centres where councils would have to...encourage us to join shared services centres, it would seem to be nonsense...already announced 130 shared services centres, "and the business case for... http://www.computerweekly.com/Articles/2006/03/07/214588/Forcing-shared-services-on-us-will-not-work-warn-council-IT.htm
Whitehall calls shots on local IT
...widespread adoption of shared services centres among local authorities. ...announced plans for 130 shared services centres, "and the business case for...transformation calls shots services centres government commerce john... http://www.computerweekly.com/Articles/2006/02/28/214427/Whitehall-calls-shots-on-local-IT.htm
North East councils show shared IT services don't have to be monolithic
...set targets for the number of public sector shared services centres to be created within three to seven years. Separate...their private sector partners are creating shared services centres that could also be used to supply back-office services... http://www.computerweekly.com/Articles/2006/10/24/219297/north-east-councils-show-shared-it-services-dont-have-to-be-monolithic.htm
Government IT: There is no silver bullet for successful business transformation, says Socitm
...2006 07:00 Society report highlights complexity of achieving transformation Joining large-scale shared services centres will not be the answer for every council looking to transform its business model, according to the Society of IT... http://www.computerweekly.com/Articles/2006/04/11/214723/Government-IT-There-is-no-silver-bullet-for-successful-business-transformation-says.htm
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AboveNet teams with Interxion
...AboveNet is continuing to invest in the future of its network, extending its infrastructure to reach new financial services centres such as Basildon, and providing its customers with the fastest direct routes between key London financial locations... http://www.finextra.com/news/announcement.aspx?pressreleaseid=31126
FSN: CODA’s new finance system targets shared services centres and international partners
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Chip Shot: Intel, President Obama Promote Math, Science Education
Vangent - News
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KMD Implements Cordys to Streamline Business Process Outsourcing
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Chip Shot: Intel, President Obama Promote Math, Science Education
...Association for Educational Communications and Technology to set up IT learning environments for schools and digital services centres for communities to support the Typhoon Morakot disaster relief. Through this program, Acer, Asus, Intel Taiwan... http://www.intel.com/pressroom/chipshots/chipshots.htm?cid=rss-90004-c1-245860
Unisys | Security Operations and Managed Services Centres Certified to Internationally Recognized
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Freelance Project Manager | Stockport, Cheshire, UK | £69.44 per hour
KMD Implements Cordys to Streamline Business Process Outsourcing
Application Management Services Centres | Capgemini
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