Results for the tag, rightnow technologies.

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All ResultsResults from Computer Weekly - RIGHTNOW TECHNOLOGIES

...consuming and did not allow us to react to the consumer as we can now." Within three months of deploying RightNow Technologies' CRM software and its self-learning knowledgebase in 2003, more than 40% of enquiry e-mails were eradicated... http://www.computerweekly.com/Articles/2009/09/21/237785/case-study-businesses-benefit-from-consolidation.htm

...this trend is the fact that BI is being built into collaborative, cloud-based applications. For example, RightNow Technologies is one of several software as a service (SaaS) players that have introduced BI. Its most recent quarterly upgrade... http://www.computerweekly.com/Articles/2009/07/29/237108/business-intelligence-collaborative-decision-making.htm

Register | Login P&G selects RightNow Technologies' on-demand CRM by Cliff Saran Friday...24 Procter & Gamble (P&G) has selected RightNow Technologies’ on-demand CRM to support online information... http://www.computerweekly.com/Articles/2006/09/01/218204/PampG-selects-RightNow-Technologies39-on-demand.htm

...it concerns browser-based computing. Earlier this week I was speaking to Greg Gianforte, CEO and founder of Rightnow Technologies, a provider of hosted CRM. Rightnow has spent almost $25 million re-engineering the companies suite of... http://www.computerweekly.com/blogs/IT-FUD-blog/2007/10/who-benefits-from-a-rich-inter.html

...We are dealing increasingly with IT directors," says Laef Olson, chief information officer of CRM provider RightNow Technologies. "When you think about all the services a CIO supplies to an organisation, you have not abdicated your... http://www.computerweekly.com/Articles/2008/08/18/231847/software-as-a-service-gets-a-second-chance.htm

...launch of NetSuite which combined CRM with back-office enterprise resource planning (ERP), while elsewhere RightNow Technologies offered its own SaaS customer service to complement its on premises offerings. "CRM/SFA being the first... http://www.computerweekly.com/Articles/2008/08/15/231830/theres-more-to-software-as-a-service-than-crm.htm

...service system to reduce the number of calls handled by contact centre staff by 30%. The hosted system, from RightNow Technologies, will let holidaymakers search the flythomascook.com site using natural language queries. It is scheduled... http://www.computerweekly.com/Articles/2006/06/13/216385/Call-centres-get-a-break-as-Cook-revamps-flights-site.htm

...to 1999 and now has 500,000 registered users. Other companies offering on-demand CRM include Siebel, RightNow Technologies and NetSuite. SAP has been offering on-demand CRM since February, and Microsoft is expected to offer its on... http://www.computerweekly.com/Articles/2006/09/05/218271/Web-services-lead-the-way-to-CRM.htm

...manufacturer about how the company has been improving its customer service by using CRM software supplied on-demand from RightNow Technologies. The CRM software provides with a powerful system for optimizing phone, email and web communication with customers... http://www.computerweekly.com/Articles/2008/11/07/227905/Video-Cliff-Saran-talks-to-David-Ward-Nikon39s-CRM.htm

...services, such as those from Salesforce.com and RightNow Technologies. These give users access to CRM applications...demand alternatives to Salesforce.com come from RightNow Technologies and NetSuite. RightNow is trying to differentiate... http://www.computerweekly.com/Articles/2007/03/15/222446/Extract-more-value-from-customers-with-CRM-software.htm

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RightNow Technologies Announces Third Quarter 2009 Financial Results - Zibb.com

RightNow Technologies Announces Third Quarter 2009 Financial... Quarterly Conference Call RightNow Technologies will discuss its quarterly results...investor.rightnow.com. About RightNow Technologies RightNow (NASDAQ:RNOW... http://www.zibb.com/article/5610991/RightNow+Technologies+Announces+Third+Quarter+Financial+Results

RightNow Technologies Delivers RightNow November ’08 Nov 18, 2008 | RightNow