...problem is ITIL v3 books and training for certification tells you the 'what' but not necessarily the 'how'," said RickFirth, managing director of Parity. The IT services firm has launched new services such as Learning Plus and Parity e...
http://www.techworld.com/news/index.cfm?RSS&NewsID=10838
...managing client relationships. He is responsible for the ongoing relationships of some of Parity’s largest accounts. RickFirth – Managing Director, Parity Training Rick, 54, was appointed as Managing Director of Parity’s Training business...
http://www.parity.net/training/skills/Documents/Parity-PPM_WhitePaper.pdf