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Results for the tag, relationship centre.

Find the latest news and information on relationship centre from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - RELATIONSHIP CENTRE

Nortel automates Nestle contact centre

News
| www.computerweekly.com
| 05/06/2008

...customer waiting times and cut annual customer relationship centre costs by up to 16%. With Nortel's automated...of agents. "Our coffee specialists in the Relationship Centre in Sion handle more than 300,000 calls a year... http://www.computerweekly.com/Articles/2008/06/05/230956/nortel-automates-nestle-contact-centre.htm

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All ResultsNews and blogs from the web - RELATIONSHIP CENTRE

Nortel Speeds Up Response Times to Customers at Nespresso's Contact Center

News
| www2.nortel.com
| 05/06/2008

...address their concerns and place their orders as fast and efficiently as possible. Our coffee specialists in the Relationship Centre in Sion handle more than 300,000 calls a year," said Marc-Alain Dubois, market director Switzerland... http://www2.nortel.com/go/news_detail.jsp?cat_id=-8055&locale=en-US&oid=100241878

Nortel Speeds Up Response Times to Customers at Nespresso's Contact Center

News
| crm.tmcnet.com

Nortel: News Releases: Nortel Speeds Up Response Times to Customers at Nespresso's Contact Center

News
| products.nortel.com

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