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IT jobs safe as HSBC announces redundancies
...arm employs 40,000 people in the UK. A spokesman at the bank said the IT cuts have already been completed. Ralph Silva, analyst at Towergroup, told Computer Weekly earlier this year that there would be fewer IT job cuts in banking... http://www.computerweekly.com/Articles/2009/11/04/238408/it-jobs-safe-as-hsbc-announces-redundancies.htm
Will sharing IT save UK building societies?
...financial organisations share back-office functions. It plans to report its findings in the Pre-Budget Report. Ralph Silva, analyst at TowerGroup, says the proposals could be the saviour of UK building societies. Building societies... http://www.computerweekly.com/Articles/2009/07/17/236934/will-sharing-it-save-uk-building-societies.htm
Abbey trials automated customer service tools
...Customers like to use both branches and other channels like telephone, online and ATMs," said a spokesman. Ralph Silva, an analyst at Tower Group, said banks such as Abbey and HBOS were investing in technology in branches to automate... http://www.computerweekly.com/Articles/2008/01/04/228734/abbey-trials-automated-customer-service-tools.htm
Barclays IT job cuts will not be banking sector's last
...global infrastructure and service delivery (GISD) unit were expected to move to India, Hungary and Singapore. Ç Ralph Silva, analyst at Towergroup, said there would be fewer IT job cuts over the coming months compared to the previous quarter... http://www.computerweekly.com/Articles/2009/05/12/235985/barclays-it-job-cuts-will-not-be-banking-sectors-last.htm
Rogue trader exploits system loopholes losing Societe Generale £3.6bn
...conceal these positions through a scheme of elaborate fictitious transactions," said a Societe Generale statement. Ralph Silva, analyst at TowerGroup, said a fraud of this scale should have been spotted by technology systems which have checks... http://www.computerweekly.com/Articles/2008/01/25/229101/rogue-trader-exploits-system-loopholes-losing-societe-generale.htm
Banco Santander hires Accenture for IT integration
...Partenon, has played a key role in helping the Spanish bank's acquisition strategy. Speaking to Computer Weekly, Ralph Silva, an analyst at Towergroup, said Partenon puts Santander in a strong position, "It is likely it will continue on... http://www.computerweekly.com/Articles/2009/03/25/235403/banco-santander-hires-accenture-for-it-integration.htm
Abbey targets cost and service gains from IT overhaul
...users to buy into projects is an important competency which is often overlooked in the banking sector, according to Ralph Silva, analyst at TowerGroup. He said human error is responsible for 40% of the failures of major IT projects in the... http://www.computerweekly.com/Articles/2007/12/04/228426/abbey-targets-cost-and-service-gains-from-it-overhaul.htm
No end in sight for IT job cuts in banking
...There is nothing on the horizon to suggest it will stop. All I can see is further hurdles and more job cuts." Ralph Silva, analyst at Towergroup, says banks are already operating with the minimum number of workers needed. Nevertheless... http://www.computerweekly.com/Articles/2009/05/19/236107/no-end-in-sight-for-it-job-cuts-in-banking.htm
Barclays uses web services to integrate legacy systems
...out the IT infrastructure and started again, but we did not do this because it is costly and time-consuming." Ralph Silva, an analyst at TowerGroup, said integrating systems through technology such as Java is a good start, but if banks... http://www.computerweekly.com/Articles/2008/02/20/229500/barclays-uses-web-services-to-integrate-legacy-systems.htm
Recession will unite bank risk departments
...priority is technology that provides effective monitoring and detection capabilities and accurate early warnings. Ralph Silva, analyst at Towergroup, said the main challenge in uniting the security, fraud and compliance departments will be... http://www.computerweekly.com/Articles/2009/03/24/235376/recession-will-unite-bank-risk-departments.htm
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Metastorm Hosts Executive Breakfast Briefing with Dynamic Financial Services Expert, Ralph Silva, TowerGroup Research Director and Broadcast Contributor, Joins as Guest Speaker
...Breakfast Briefing with Dynamic Financial Services Expert Ralph Silva, TowerGroup Research Director and Broadcast Contributor...Services Executive Breakfast Briefing with guest speaker Ralph Silva of TowerGroup. The event is being held at the Devonshire... http://www.metastorm.com/news/2008/111708.asp
Looking for a difference | Banking Technology magazine
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Lehman Brothers invested in IT despite credit crunch
Lehman Brothers was Boosting IT Investment Despite Credit Crunch
Lehman Brothers invested in IT despite credit crunch
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Drowning in Data without a Drop of Knowledge: Inefficient Data Management Spells Trouble for Financial Institutions
...Drowning in Data without a Drop of Knowledge: Inefficient Data Management Spells Trouble for Financial Institutions Join Ralph Silva, senior analyst, Tower Group and discover how SOA has helped companies like JP Morgan to simplify real-time integration... http://www.insight24.com/webcasts/content-95948_1
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Arcontech wins Banker Technology award
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