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Microsoft Software Assurance deals questioned by IT chiefs
...the main benefit of Software Assurance was predictable budgeting for software and support, with access to 24-hour phone support and unlimited web-based support. Microsoft software assurance deals in doubt >> How to get the best systems... http://www.computerweekly.com/Articles/2007/07/16/225580/microsoft-software-assurance-deals-questioned-by-it.htm
Emulex acquisition could cloud future of FC-SATA spec
...includes around-the-clock phone support every day of the year and a two...includes eight-hours-per-day phone support seven days a week and a four...the TekCare Select, with 8x5 phone support and a four-hour on-site SLA... http://www.computerweekly.com/Articles/2006/09/01/218263/emulex-acquisition-could-cloud-future-of-fc-sata-spec.htm
Vista shock draws attention from extra benefits
...technologies while minimising the total cost of ownership. Another enhancement is the introduction of round-the-clock phone support to help resolve "business-critical outages" for all products covered by Software Assurance. David Roberts... http://www.computerweekly.com/Articles/2005/09/20/211876/vista-shock-draws-attention-from-extra-benefits.htm
Flat-fee unlimited-download broadband on offer
...when on the move. The package also includes unlimited e-mail addresses with free spam filtering and 24-hour phone support. The service costs £30 a month including VAT. For more news on managed appplications, click here >> http://www.computerweekly.com/Articles/2005/02/01/208076/flat-fee-unlimited-download-broadband-on-offer.htm
Strategy: Handle with care
...shift from phone to 100% Web support unless they believe they can answer a query faster through e-support. "Phone support was dodgy at times, especially for US-based calls. We would wait until the UK or Australia was answering, then... http://www.computerweekly.com/Articles/2002/03/25/186141/strategy-handle-with-care.htm
Microsoft adds to Software Assurance scheme
...Microsoft is also improving support with the 24x7 Problem Resolution Support offering. Customers will receive 24/7 phone support for all business-critical outages, including server, Windows and Office-based problems. For enterprise... http://www.computerweekly.com/Articles/2005/09/15/211833/microsoft-adds-to-software-assurance-scheme.htm
Sun to offer Solaris 10 free in bid to beat the growth of open source
...updates, upgrades and fixes and 90-day installation and configuration support. The Premium Service offers 24x7 phone support and technical and educational services. Sun has developed a service called Update Connection, which allows its... http://www.computerweekly.com/Articles/2004/11/23/206921/Sun-to-offer-Solaris-10-free-in-bid-to-beat-the-growth-of-open.htm
Canadian bank outsources desktops to IBM
...this is the first outsourcing deal between the companies. The desktop services include manning a help desk for phone support, dispatching technicians for onsite work at the bank and maintaining, upgrading and acquiring PCs. The revamped... http://www.computerweekly.com/Articles/2003/10/17/197945/canadian-bank-outsources-desktops-to-ibm.htm
Red Hat Enterprise Linux 4 to support Indian languages
...Linux. "Our intent is to support these [Indian] languages not only in the software, but to also offer localised phone support in these languages." Red Hat Enterprise Linux 3 products support 10 languages, including traditional and simplified... http://www.computerweekly.com/Articles/2004/09/30/205582/red-hat-enterprise-linux-4-to-support-indian-languages.htm
Lotus stings users with bundled support
...programme] on 27 July". Lotus currently ships software without support. Users then buy additional per incident phone support. The lowest tier is the £2,166 10-incident pack, covering IT support during the normal working week. The new... http://www.computerweekly.com/Articles/2001/08/15/181967/lotus-stings-users-with-bundled-support.htm
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All ResultsNews and blogs from the web - PHONE SUPPORT

Microsoft offers free phone support for Vista SP1
... Wii Fanboy DIY Life Download Squad Web Search Send us tips RSS Feeds Microsoft offers free phone support for Vista SP1 Posted Mar 24th 2008 2:00PM by Brad Linder Filed under: OS Updates, Windows, Microsoft ... http://www.downloadsquad.com/2008/03/24/microsoft-offers-free-phone-support-for-vista-sp1/
Motive Announces Results of Automated Phone Support Study
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Less pain, more gain
Parature Webinar Explores Integrated Phone Support Channel for Improved Productivity
JohnR : Business-critical phone support
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All ResultsOther content from the web - PHONE SUPPORT

Parature Webinar Explores Integrated Phone Support Channel for Improved Productivity
...this News Feed Parature Webinar Explores Integrated Phone Support Channel for Improved Productivity Establish a Direct...Implementing innovative technology, such as an integrated phone support channel, can greatly improve the productivity of support... http://www.prweb.com/releases/Parature/customer_service_software/prweb1152294.htm
PHONE SUPPORT PC TECH
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Freelance IT & Internet | Bedford, Bedfordshire, UK | £33.33 per hour
Gooer Brings Mobile Phone Support for Remote Desktop Access
Email and Phone Support
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