Results for the tag, offshoring call.

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All ResultsResults from Computer Weekly - OFFSHORING CALL

Financial services firms fail with offshore call centres, says study

News
| www.computerweekly.com
| 02/07/2007

...Monday 02 July 2007 12:00 UK financial services companies are wasting money anddamaging customer relations by offshoring call centres, according to a study by Compass Management Consulting. Rises in personnel costs of up to 15% per annum... http://www.computerweekly.com/Articles/2007/07/02/225271/financial-services-firms-fail-with-offshore-call-centres-says.htm

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Offshoring hasn???t hit IT support roles

News
| www.itpro.co.uk
| 09/07/2008

...to comment. Title Comment Related stories Internet moves IT roles into the mainstream Your views: Offshoring call centres BT offshores more business to India Are there enough entry-level IT jobs? Related Tags ReThink... http://www.itpro.co.uk/604428/offshoring-hasn-t-hit-it-support-roles

Finextra: UK backlash against offshore call centres brews

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Offshore call centres more costly than in UK

News
| services.silicon.com
| 28/06/2007

Editorial Comment | Banking Technology magazine

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Call centre customer service set to improve?

News
| www.itweek.co.uk
| 06/06/2008

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IT Compliance Institute - Offshoring call centers is more trouble than it's worth, UK survey

...Overview Press Releases Principles Membership Contact Advertise Write for ITCi Compliance News Offshoring call centers is more trouble than it's worth, UK survey indicates Problems and call lengths were up, while sales... http://www.itcinstitute.com/display.aspx?id=3791

BT slams "bigots" who abuse Indian call centre staff - Offshoring - Breaking Business and

Lessons Learned From This Year's Awards

Consumer Data Losses: Sale or Publication

Offshoring: Is it all it's cracked up to be? - IT Director - Breaking Business and Technology News

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