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Getting more than integration from SOA
...Neil Ward-Dutton is co-founder of analyst and advisory firm MWD. Next month in Computer Weekly he will examine managing services and service-based systems throughout their lifecycles Feature article: Clear path to SOA Leader article... http://www.computerweekly.com/Articles/2006/03/14/214719/GettingmorethanintegrationfromSOA.htm
Northern Ireland Water makes the calls flow
...Xansa, the main outsourcing supplier at NIWS, and sees Redstone join the Xansa-led Crystal Alliance consortium managing services at the utility. As part of the deal, Redstone Converged Solutions has rolled out Avaya Communication Manager... http://www.computerweekly.com/Articles/2006/09/19/218569/northern-ireland-water-makes-the-calls-flow.htm
Business alignment with a spark
...service for EDF Energy’s 13,000 employees, implementing end-to-end change initiatives across the company and managing services. Its responsibilities include maintaining and developing the networks control systems – critical in ensuring... http://www.computerweekly.com/Articles/2006/09/05/218273/business-alignment-with-a-spark.htm
Plan network strategy now for BT
...communications services should also clarify what services will be available on the 21CN, and whether they might be better off managing services such as voice over IP in-house. "Network managers should consider how many of their applications they run... http://www.computerweekly.com/Articles/2007/06/22/224958/plan-network-strategy-now-for-bts-21cn-says-cma.htm
Buying BPM for a service oriented world
...helps them become responsive (agile) and adaptable (flexible). The newer approach, of orchestrating and managing services rather than programs, involves creating a service oriented architecture. This separates the what (process and... http://www.computerweekly.com/Articles/2006/04/18/215379/buying-bpm-for-a-service-oriented-world.htm
Mobile operators failing to meet business needs, says Gartner
...According to Gartner, large organisations have four main priorities when buying mobile services: managing costs, managing services, dealing with increased mobile data services and centralising resources. Only service providers that meet these... http://www.computerweekly.com/Articles/2007/11/29/228358/Mobile-operators-failing-to-meet-business-needs-says.htm
Outsourcing is future of network management, say experts
...organisations willoutsourcemajor parts of their network management because of the difficulties and risks involved with managing services internally, Forrester Research has predicted. The demands placed on internal networks by the business mean that... http://www.computerweekly.com/Articles/2007/08/23/226332/Outsourcing-is-future-of-network-management-say-experts.htm
Case studies in implementing service oriented architecture (SOA)
...expenditure of effort in moving to SOA. "Only 30% of SOA is about development, the rest is about governance and managing services. Working with partners accelerates the adoption rate, but it is important to internalise the lessons and to assume... http://www.computerweekly.com/Articles/2007/04/17/222985/Case-studies-in-implementing-service-oriented-architecture-SOA.htm
The drive to an IT strategy of value
...different languages. Almost nothing that IT management does is different from any other area of business management. Managing services, navigating uncertainty, leveraging the value of investments, improving strategic and operational alignment... http://www.computerweekly.com/Articles/2002/03/21/185867/the-drive-to-an-it-strategy-of-value.htm
Computer Associates tackles web services management
...are aggressively targeting standards might hold a greater advantage. "Standards will be important because of [managing services and] things you don’t own, from someone else’s enterprise," said Ferengul. "It’s going to take CA to... http://www.computerweekly.com/Articles/2003/07/15/195971/computer-associates-tackles-web-services-management.htm
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Unique 2 Day course: Cloud Computing, Managing Services in the Cloud - The ITIL Service Mana
...First Unique 2 Day course: Cloud Computing, Managing Services in the Cloud - The ITIL Service Mana One...interactive workshop focuses on all these aspects of managing services that are in the cloud, depending on... http://www.prlog.org/10107779-unique-2-day-course-cloud-computing-managing-services-in-the-cloud-the-itil-service-mana.html
How Service Catalog and CMDB Integration Supports Going Lean - CA
Manufacturers find OASIS in the SOA storm—plus a host of practical tips
Developing and Managing Services with Windows Server AppFabric
Software & Services Safari mobile edition
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Managing Services Spend: Supplier Relationship and Contingent Workforce Management in the Service
Despite the return to a buoyant market for services, service enterprises themselves are under relentless pressure to cut costs, reduce waste, eliminate inefficiency, and consolidate operations. http://www.cfo.com/whitepapers/index.cfm/displaywhitepaper/10308205
Managing Services Expense - KnowledgeStorm Expense Management Results for Managing Services Expense
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