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Senior managers targeted by hackers, according to MessageLabs

News
| www.computerweekly.com
| 03/07/2007

...Register | Login Internet Securitye-mail Senior managers targeted by hackers, according to MessageLabs by Cliff...sector targeted attacks senior managers managers targeted messagelabs attacks targeted mail attacks... http://www.computerweekly.com/Articles/2007/07/03/225303/senior-managers-targeted-by-hackers-according-to-messagelabs.htm

Hacking poses threats to business

In-Depth
| www.computerweekly.com
| 13/07/2007

...eases the pressure, but however much security technology evolves, hackers will always try and win." Senior managers targeted by hackers >> High-tech crime is put on trial >> California students fear data breach >> Related Tags... http://www.computerweekly.com/Articles/2007/07/13/225537/hacking-poses-threats-to-business.htm

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Email Black Hole Causing Customer Service Crisis

pressrelease
| www.itbinternet.com
| 21/03/2008

...email answered, have no incentive to ensure agents are providing detailed, useful responses. Equally contact centre managers targeted purely on numbers don’t have a remit in their jobs to monitor content. Organisations need to take a step back and... http://www.itbinternet.com/pr/19314

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