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Find the latest news and information on mail enquiries from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - MAIL ENQUIRIES

Royal Mail turns to artificial intelligence to answer customer enquiries
...intelligence to answer customer enquiries Ian Grant Thursday 31 July 2008 04:51 Royal Mail has cut e-mail enquiries to its corporate and consumer websites by half using neural network-based technology to deliver better online answers... http://www.computerweekly.com/Articles/2008/07/31/231713/royal-mail-turns-to-artificial-intelligence-to-answer-customer.htm
Slow e-mail responses may lose customers, study says
...switching to a competitor. More than 90% said they would be more loyal to suppliers that responded swiftly to e-mail enquiries. As many as 78% said they had been disappointed by a slow response to e-mail, with the average consumer sending... http://www.computerweekly.com/Articles/2007/07/13/225548/slow-e-mail-responses-may-lose-customers-study-says.htm
P&O's e-mail management is now plain sailing
...system to help its customer service team provide more personalised, accurate and rapid responses to customer e-mail enquiries. Using the Talisma Email system, P&O Ferries can also effectively route and track all e-mail communication... http://www.computerweekly.com/Articles/2007/05/22/224004/pos-e-mail-management-is-now-plain-sailing.htm
Essential contacts
...infrastructure" against electronic attack. E-mail: enquiries@niscc.gov.uk, tel: 020-7821 1330 ...Evidence UK specialises in forensic computing. E-mail: enquiries@ceuk.net, tel: 020-8838 6153 Datagenetics... http://www.computerweekly.com/Articles/2002/05/24/187321/essential-contacts.htm
Kicking out dead time
...time out of the office on site visits, training and competing," says Turner. "It meant I had to deal with e-mail enquiries from clients, my employees and also my trainer when I got home in the evening. Sometimes it would take me until... http://www.computerweekly.com/Articles/2004/12/08/207364/kicking-out-dead-time.htm
Oddbins capitalises on e-mail
...enabled the company to handle a greater volume of e-mail enquiries. Neil Bench, Oddbins' customer services and...said the company has seen a large increase in e-mail enquiries from customers wanting updates on their online orders... http://www.computerweekly.com/Articles/2002/08/08/188907/oddbins-capitalises-on-e-mail.htm
Coal Authority cuts costs and speeds up delivery of homebuyer subsidence reports
...turnaround times for the reports have been reduced from 10 days to two, and there is now a 24-hour service for e-mail enquiries. Costs have been significantly reduced as a result of the new system. These savings have been passed on to customers... http://www.computerweekly.com/Articles/2003/05/06/194258/coal-authority-cuts-costs-and-speeds-up-delivery-of-homebuyer-subsidence.htm
Meeting customers' needs brings rewards
...EasyRentacar - coping with e-mail enquiries EasyRentacar, the world...so overwhelmed by customer e-mail enquiries that it needed to implement a...the easyRentacar Web site. E-mail enquiries that were taking a week to respond... http://www.computerweekly.com/Articles/2001/11/22/183912/meeting-customers-needs-brings-rewards.htm
E-business elite are judged
...to-face EasyRentacar Allows customers to find their own answers online thereby reducing the quantity of e-mail enquiries and requests. E-RECRUITMENT AND TRAINING AWARD BT Ignite Solutions Online training at a lower cost than... http://www.computerweekly.com/Articles/2001/10/18/183197/E-business-elite-are-judged.htm
Customer care key to online success stories
...become Web-enabled. Broome said Loot currently receives 40,000 phone calls and more than 4,500 faxes and e-mail enquiries a day. He claimed Loot.com was now the UK's fourth most popular Web site, and that since putting it on Cable... http://www.computerweekly.com/Articles/2000/02/10/176020/customer-care-key-to-online-success-stories.htm
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All ResultsNews and blogs from the web - MAIL ENQUIRIES

Software facilitates MS Office document management.
...www.softpowerhouse.com/webpage... Company web-site: http://www.softpowerhouse.com E-mail: enquiries@softpowerhouse.com Company Information: Name: SoftPowerhouse Co., Ltd. Address: Flat B, 10... http://news.thomasnet.com/fullstory/543204
First Coffee: November 2007 Archives
Jazz Up Sunday Lunch!
CRM Q3 Results from Sedona, Salesforce.com, Kana in Amsterdam, Cyber Gear’s CRM for Real Estate,
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IT Support and IT Outsourcing - Whitepaper - Deploying Microsoft ...
...scale enterprises. For more information about how Syntax can assist your organisation with a migration please mail enquiries@syntax.co.uk or call +44 (0) 20 7307 5000. http://www.syntax.co.uk/PDFs/White_paper_windows.pdf
Solutions 4 Training
Freelance IT & Internet | Nottingham, Nottinghamshire, UK | £13.33 per hour
Monteverdi Player Technical Whitepaper v1.0
E commerce specialists and software. Cheap Fashion e commerce and online crm systems
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