Results for the tag, live chat.

Find the latest news and information on live chat from ComputerWeekly.com and the web.

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eBusiness Sky Betting backs live chat to keep users gambling Sky Betting...subsidiary of BSkyB, has launched a live chat facility on its websites to improve...the Grand National, and held 770 live chat sessions with visitors to skybet... http://www.computerweekly.com/Articles/2008/06/26/231250/sky-betting-backs-live-chat-to-keep-users-gambling.htm
SMEs BT puts live chat on support site BT BT Business has added an online chat service to its support website, based on technology from software... http://www.computerweekly.com/Articles/2008/06/25/231208/bt-puts-live-chat-on-support-site.htm
...friend on Windows Live Messenger or Facebook and a dedicated 24x7 customer service is available to SMEs through phone or live chat. NomaDesk is offering two different packages for the solution: Team file Server ($15/month) is for file sharing... http://www.computerweekly.com/Articles/2009/04/28/235824/smes-get-mobile-data-storage-and-access-boost.htm
...eBusiness Liverpool Victoria adds live chat to website Liverpool Victoria is...online offering by introducing ‘Live Chat’, a live online assistance service. Live Chat offers online customers real time... http://www.computerweekly.com/Articles/2006/11/23/220150/liverpool-victoria-adds-live-chat-to-website.htm
...shopping carts. With RightNow Chat, retailers are able to engage one-to-one with consumers in real-time via live chat customer service software, and provide an instant, knowledgeable service, said RightNow. In addition, the Voice... http://www.computerweekly.com/Articles/2008/02/14/229417/rightnow-enhances-on-demand-crm-for-online-retailers.htm
...and live technical support. The services include Backup and Lifeline Services, which add remote diagnosis and repair, live chat support and connection to technicians to the Spare Backup product for $4.99 per month with an annual subscription... http://www.computerweekly.com/Articles/2006/12/15/220801/storage-news-weekly-symantec-sues-plus-more.htm
...channels, including print, fax, web, e-mail, SMS and industry-specific XML schemas. Liverpool Victoria adds live chat to website Comment on this article: computer.weekly@rbi.co.uk GVL6-20090302.1 http://www.computerweekly.com/Articles/2007/04/03/222854/liverpool-victoria-adopts-more-efficient-customer-document.htm
...version was unveiled this week, and the full version in 20 languages covering quotes for entire business solutions and live chat with Microsoft representatives will be available in spring 2006. GVL6-20090302.1 http://www.computerweekly.com/Articles/2005/11/15/212970/microsoft-unveils-pricing-tool-for-volume-licensing.htm
...effective way requires a logical progression of procedures - from self-help on the Web to contact by e-mail, fax, live chat or telephone - through which customers can solve problems themselves or escalate their concerns until their problem is... http://www.computerweekly.com/Articles/2001/08/17/181688/leadership-with-multichannel-retail-systems.htm
...capabilities. Primarily catering to financial, insurance and high-tech customers, Hipbone offers co-browsing, live chat and file-sharing technology. The integrated suite will also enable call centre agents to collaborate with each other... http://www.computerweekly.com/Articles/2004/01/06/199411/kana-software-connects-with-hipbone.htm

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