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Find the latest news and information on live chat from ComputerWeekly.com and the web.

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Sky Betting backs live chat to keep users gambling
eBusiness Sky Betting backs live chat to keep users gambling Sky Betting...subsidiary of BSkyB, has launched a live chat facility on its websites to improve...the Grand National, and held 770 live chat sessions with visitors to skybet... http://www.computerweekly.com/Articles/2008/06/26/231250/sky-betting-backs-live-chat-to-keep-users-gambling.htm
BT puts live chat on support site
SMEs BT puts live chat on support site BT BT Business has added an online chat service to its support website, based on technology from software... http://www.computerweekly.com/Articles/2008/06/25/231208/bt-puts-live-chat-on-support-site.htm
Hackers using chat for phishing attacks, warns RSA
...user name and password and then displayes a fake live chat support window. The live chat message appears to be from the fraud department...detection by law enforcement authorities. The live chat tactic ensures that cybercriminals receive compromised... http://www.computerweekly.com/Articles/2009/09/23/237840/hackers-using-chat-for-phishing-attacks-warns-rsa.htm
Liverpool Victoria adds live chat to website
...eBusiness Liverpool Victoria adds live chat to website Liverpool Victoria is...online offering by introducing ‘Live Chat’, a live online assistance service. Live Chat offers online customers real time... http://www.computerweekly.com/Articles/2006/11/23/220150/liverpool-victoria-adds-live-chat-to-website.htm
SMEs get mobile data storage and access boost
...friend on Windows Live Messenger or Facebook and a dedicated 24x7 customer service is available to SMEs through phone or live chat. NomaDesk is offering two different packages for the solution: Team file Server ($15/month) is for file sharing... http://www.computerweekly.com/Articles/2009/04/28/235824/smes-get-mobile-data-storage-and-access-boost.htm
RightNow enhances on-demand CRM for online retailers
...shopping carts. With RightNow Chat, retailers are able to engage one-to-one with consumers in real-time via live chat customer service software, and provide an instant, knowledgeable service, said RightNow. In addition, the Voice... http://www.computerweekly.com/Articles/2008/02/14/229417/rightnow-enhances-on-demand-crm-for-online-retailers.htm
Storage news weekly: Symantec sues plus more
...and live technical support. The services include Backup and Lifeline Services, which add remote diagnosis and repair, live chat support and connection to technicians to the Spare Backup product for $4.99 per month with an annual subscription... http://www.computerweekly.com/Articles/2006/12/15/220801/storage-news-weekly-symantec-sues-plus-more.htm
Liverpool Victoria adopts more efficient customer document platform
...channels, including print, fax, web, e-mail, SMS and industry-specific XML schemas. Liverpool Victoria adds live chat to website Comment on this article: computer.weekly@rbi.co.uk GVL6-20090512.3 http://www.computerweekly.com/Articles/2007/04/03/222854/liverpool-victoria-adopts-more-efficient-customer-document.htm
Kana Software connects with Hipbone
...capabilities. Primarily catering to financial, insurance and high-tech customers, Hipbone offers co-browsing, live chat and file-sharing technology. The integrated suite will also enable call centre agents to collaborate with each other... http://www.computerweekly.com/Articles/2004/01/06/199411/kana-software-connects-with-hipbone.htm
Microsoft unveils pricing tool for volume licensing
...version was unveiled this week, and the full version in 20 languages covering quotes for entire business solutions and live chat with Microsoft representatives will be available in spring 2006. QHS6-20090512.3 http://www.computerweekly.com/Articles/2005/11/15/212970/microsoft-unveils-pricing-tool-for-volume-licensing.htm
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All ResultsNews and blogs from the web - LIVE CHAT

Google Hosting Live Chat Event & SEMPO's First SEM Debate
...BECOME A MEMBER > Google Hosting Live Chat Event & SEMPO’s First SEM Debate...Google will be hosting their second live chat session for webmasters. The first...click here. The Google Webmaster Live Chat session agenda: INTRO: A quick... http://searchengineland.com/google-hosting-live-chat-event-sempos-first-sem-debate-14211
Live Chat, Email Management, Customer Service Software for Live Help, Support
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Services association teams with J.D. Powers for detailed certification process; HP is first high-tech achiever
OpenSolaris Live Chat
Paltalk presents TechNow, A Live Chat Debate on mitigating identity risk in the new transparency of
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Live Chat: Unified Messaging features of Exchange 2010
... Search Help NEW WEBCAST! Live Chat: Unified Messaging features of Exchange...Join IT Knowledge Exchange for a LIVE chat hosted by Microsoft Unified Messaging... Click now to sign up for the LIVE chat reminder and for more information... http://www.bitpipe.com/detail/RES/1257539675_379.html?asrc=RSS_BP_KABPSECURITY
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