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All ResultsResults from Computer Weekly - IMRG CUSTOMER

Online Christmas shopping spending to rise 42%, survey says
...better prices. In addition, according to the latest IMRG Customer Service Index by eDigitalResearch and ipoints, confidence...percentage points in the past quarter to 75.6%. The IMRG Customer Service Index also revealed that customer delivery satisfaction... http://www.computerweekly.com/Articles/2007/11/08/227987/online-christmas-shopping-spending-to-rise-42-survey.htm
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