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All ResultsResults from Computer Weekly - IMPROVING SERVICE

5 Costly Mistakes to Avoid when Deploying Email Archiving
...organizations are facing diffi cult and costly demands to search and retrieve email records while at the same time improving service to end users. Early adopters of email archiving, most notably from the fi nancial services industry, were forced... http://www.computerweekly.com/Articles/2009/09/04/237555/5-costly-mistakes-to-avoid-when-deploying-email-archiving.htm
KPMG signs BT with £62m five-year outsourcing contract
...leading the IT infrastructure consolidation. He remained confident that it could bring about cost savings while improving service to clients. He also predicted the deal would help KPMG's future expansion. "Having a consistent infrastructure... http://www.computerweekly.com/Articles/2008/03/31/230053/KPMG-signs-BT-with-16362m-five-year-outsourcing-contract.htm
White paper: Collaborative Case Management - Improving Service Delivery Through Connected Government
...Collaborative Case Management - Improving Service Delivery Through Connected Government...deliver on the mostcritical one: improving service delivery for constituents...objectives whilesimultaneously improving service delivery. More specifically... http://www.computerweekly.com/Articles/2009/11/19/238879/White-paper-Collaborative-Case-Management-Improving-Service-Delivery-Through-Connected.htm
Offshore your way out of the credit crunch
...demand for cost cutting, offshoring represents a unique opportunity to optimise their department while maintaining or improving service levels - a promise that its hard to ignore when the sound of crunching credit is nearing. Prior to founding princeOMC... http://www.computerweekly.com/Articles/2008/01/18/228993/Offshore-your-way-out-of-the-credit-crunch.htm
Reaching out for outsourced IT resources and services
...system hosted in an outsourced datacentre will be better protected than one in the company’s headquarters.” Improving service levels “As we have already said, the core business of outsourced service providers is to keep their customers... http://www.computerweekly.com/Articles/2007/10/04/227201/reaching-out-for-outsourced-it-resources-and-services.htm
Businesses failing to invest in Web 2.0, says BEA
...technologies provide organisations with the ability to radically change how they interact with their customers, dramatically improving service levels and consequently increasing sales. The other key reasons cited for deploying Web 2.0 are improved employee... http://www.computerweekly.com/Articles/2007/08/29/226442/businesses-failing-to-invest-in-web-2.0-says-bea.htm
Bracknell Forest saves time by standardising servers
...Forestcouncil has installed software to standardise its server farm and simplify IT maintenance, saving staff time and improving service to users. The council consolidated its Microsoft and Novell server environment using RES Wisdom software, in... http://www.computerweekly.com/Articles/2007/11/14/228075/bracknell-forest-saves-time-by-standardising-servers.htm
Questions that could provide vital lessons for future major projects
...The Revenue has given assurances to parliament for more than 15 years that it is forging ahead with IT innovation, improving service to the public and making its operations cheaper to run and slicker. To these ends it has spent more than £2... http://www.computerweekly.com/Articles/2005/09/13/211746/Questions-that-could-provide-vital-lessons-for-future-major.htm
Project money could grow tenfold
...than to embark on a programme of change. Alternatively, doubling expenditure could mean a change programme for improving service delivery. Project expenditure in many organisations is between 10% and 15% of the overall IT cost. Therefore... http://www.computerweekly.com/Articles/2002/04/25/186710/project-money-could-grow-tenfold.htm
Local government staff fail to be convinced of the benefits of outsourcing, says Socitm
...it has been very receptive to feedback. But it is a cultural problem, with a history of IT not being critical to improving service performance," Greenwood said. There were other alarming findings for IT managers. More than 38% of users... http://www.computerweekly.com/Articles/2005/05/31/210193/Local-government-staff-fail-to-be-convinced-of-the-benefits-of-outsourcing-says.htm
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All ResultsNews and blogs from the web - IMPROVING SERVICE

On Demand Webcast: Improving Service Delivery with Intelligent Document Capture
...Research Guides RSS About Us Search Bitpipe: Search Help ON DEMAND WEBCAST! On Demand Webcast: Improving Service Delivery with Intelligent Document Capture sponsored by EMC Corporation Premiered: Available On Demand... http://www.bitpipe.com/detail/RES/1259008486_650.html?asrc=RSS_BP_KABPKM
UMC plans rebranding campaign to bolster market share: CommsUpdate : TeleGeography Research
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SHOMI, Part 5: The Most Influential Technology Vendors in the Manufacturing Industry
The Secret to Containing Costs and Improving Service
Can Networking Get Real?
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All ResultsOther content from the web - IMPROVING SERVICE

Reducing costs and improving service with Business Service Management
...Software Training Store in White Papers all of TechRepublic Home / White Papers Reducing costs and improving service with Business Service Management Topics: Business Management, Infrastructure Management, ITIL, ... http://whitepapers.techrepublic.com.com/abstract.aspx?docid=1106663
Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs - KnowledgeStorm
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Infosecurity Europe - Press Releases
On Demand Webcast: Improving Service Delivery with Intelligent Document Capture
IBM SJ 47-1 | Improving service delivery through integrated quality initiatives: A case study -
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